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Discounted fare is available if you are a holder of one of the below documents as proof of residence in Ethiopia.
You are also entitled for discounted fares if you fly your international sector with Ethiopian Airlines. Please confirm if you have the below document.
It is mandatory that same ID card or proof of traveling international sector by Ethiopian should be presented upon ticketing if payment is made at city/airport offices and at check-in to the airline on demand. Failure to present the required document may result in removal of passenger from the flight list of that particular flight and refund of ticket after penalty deductions.
By clicking 'Continue Booking', you agree and confirm that the above testimony is true and will provide the required document for departure upon check-in.
Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.
Important information
How to get your Rail & Fly train tickets
After completing your online booking, you will receive a confirmation e-mail as well as a second e-mail from Ethiopian which is indicating one pickup number per direction, that is two pickup numbers per person for return journeys.
Use these pickup numbers to collect your Rail & Fly train ticket from any DB long-distance ticket machine at your DB departure station. Please ensure that such a long-distance ticket machine can be found at your departure station.
If you have not received an e-mail by Ethiopian Airlines with your pickup numbers, please contact any nearby Ethiopian office or e-mail us at onlinebooking@ethiopianairlines.com.
Due to technical reasons your itinerary is showing fictitious train numbers (starting with 9B), fictitious departure points (QYG) and fictitious times for the train segment. This data is not valid, please contact a DB Travel Center or go to www.bahn.de to check the times of train connections on the actual travel date. Ensure that you are arriving in time at the airport. Please note the check-in times of Ethiopian Airlines at the respective airport and choose a train connection so as to arrive at the check-in desk at least 2 hours before it closes.
Please also consider that train delays might occur. It is solely the responsibility of the passenger to arrive at the airport in time for checking in.
Ethiopian Airlines is not liable for any missed flights due to delayed trains.
You can pick up your Rail & Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only be available when you are returning to the airport.
For further information you can contact our reservations department in Germany: +49 69 770 673-052.
Discounted fare is available if you are a holder of one of the below documents as proof of residence in Ethiopia.
You are also entitled for discounted fares if you fly your international sector with Ethiopian Airlines. Please confirm if you have the below document.
It is mandatory that same ID card or proof of traveling international sector by Ethiopian should be presented upon ticketing if payment is made at city/airport offices and at check-in to the airline on demand. Failure to present the required document may result in removal of passenger from the flight list of that particular flight and refund of ticket after penalty deductions.
By clicking 'Continue Booking', you agree and confirm that the above testimony is true and will provide the required document for departure upon check-in.
Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.
Important information
How to get your Rail & Fly train tickets
After completing your online booking, you will receive a confirmation e-mail as well as a second e-mail from Ethiopian which is indicating one pickup number per direction, that is two pickup numbers per person for return journeys.
Use these pickup numbers to collect your Rail & Fly train ticket from any DB long-distance ticket machine at your DB departure station. Please ensure that such a long-distance ticket machine can be found at your departure station.
If you have not received an e-mail by Ethiopian Airlines with your pickup numbers, please contact any nearby Ethiopian office or e-mail us at onlinebooking@ethiopianairlines.com.
Due to technical reasons your itinerary is showing fictitious train numbers (starting with 9B), fictitious departure points (QYG) and fictitious times for the train segment. This data is not valid, please contact a DB Travel Center or go to www.bahn.de to check the times of train connections on the actual travel date. Ensure that you are arriving in time at the airport. Please note the check-in times of Ethiopian Airlines at the respective airport and choose a train connection so as to arrive at the check-in desk at least 2 hours before it closes.
Please also consider that train delays might occur. It is solely the responsibility of the passenger to arrive at the airport in time for checking in.
Ethiopian Airlines is not liable for any missed flights due to delayed trains.
You can pick up your Rail & Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only be available when you are returning to the airport.
For further information you can contact our reservations department in Germany: +49 69 770 673-052.
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Learn moreJoin the program for free and start enjoying the benefit for flights made 90 days back.
Read moreYou can do more than collecting miles for reward while flying with Ethiopian ShebaMiles. Here is the list of what to look forward to based on your tier status.
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Read moreYou have now a world of opportunities in front of you to earn miles. You can earn miles when you fly with Ethiopian Airlines, Star Alliance member airlines and other partner airlines. You can also earn miles for variety of products and services offered by our program partners. Discover how you can start earning miles.
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See the terms and conditions page for the more detailed information on ShebaMiles.
| Booking enquiries | Airport ticket office / City |
|---|---|
|
City Office
Nil Ethiopian Airlines P.O. Box 1044, Angola-Luanda |
|
|
AVIAREPS ARGENTINA (GSA)
Country Manager: Micaela Poole Sales Executive: Gustavo Orlando Reservations & Ticketing: Vanesa Solis Carlos Pellegrini 1063, Piso 10B |
|
|
Tel : +43-1-253022575, +43 6642188728, +43 (01) 585 36 30 30 ,+43 (01) 585 36 30-88 Mon - Fri, 09:00 - 17:00 hrs (no lunch break) Closed on Sat and Sun |
General Sales Agent
1020 Vienna, Untere Donaustrasse 11/3 OG Vienna, Austria |
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
|
|
|
GSA
Company: Bahrain International Travel Old Chamber of Commerce Bld. P.O. Box 1044 |
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
|
|
|
City Office
Bahrain Old Chamber of Commerce & Industry 32 Bldg 1 22 Road 1605 Manama Town 316 Bahrain Ethiopian Airlines P.O. Box 1044, Kingdom of Bahrain |
|
|
General Sales Agent
Company: Maas Travels & Tours, R.M WEV 42380391 101 R. M. Center, 5th Floor, Gulshan Avenue Gulshan 2, Dhaka 1212, Bangladesh |
|
|
General Sales Agent
Company: Kales Airline Services Kales Airline Services, Park Hill, J.E. Mommaertslaan 18A, 1831 Diegem |
|
|
Cotonou
Tel : 229 2131 0718, 2229 2132 7161,229 2132 0170
|
General Sales Agent
Contact Person: Marcel Allide Company: M/S ABD Vitesse Voyages • M/S ABD Vitesse Voyages, Avenue Maro Militaire, Immeuble Toxi Labo Carre 404, Cotonou, Benin • Topka xoxo, MTN Road, Delorme Avenue |
|
City Office
Patte d’Oie, Lot n°31, Rue 390 de la CNSS Ethiopian Airlines, Cotonou Benin, P.O. Box 1051 |
|
|
Airport office
|
|
|
Ticket office address
|
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
|
|
|
City Ticket Office
Plot no 28562 No G16 Fairground Mall(Dada Mall) Samora machel drive, Gaborone |
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|
Airport Office
Guarulhos International Airport |
|
|
City Office
Rua Rafael de Barros, 210 – 4º andar, Cj 41 Paraíso, São Paulo, SP CEP 04003-040 - Brazil |
|
|
General Sales Agent
Name of Aviareps Office: AVIAREPS Assessoria em Turismo Country Manager: MARCELO KAISER Marketing and PR Coordinator: Lizandra Pajak Finance: Ezequiel Dos Santos Reservations & Ticketing: Lucimario Silva Rua Dr. Rafael de Barros, 120. – 4th Floor PARAÍSO, São Paulo/SP CEP: 04003-041 |
|
|
Cargo Office
Hae – Heavyweight Av. Dr. Cardoso De Melo, 1460 Sl 63 6º Andar Vila Olímpia - São Paulo-Sp |
|
|
Ouagadougou
Tel:0022625301024, 0022625301025, 0022625310550 0022625301886 Mon - Fri 08:00 -12:30 (Morning), 15:00 to 18:00 (Afternoon), Sat 08:00Am - 12:30Pm |
City Office
Av. Kwame N krumah en face de l H tel Palm Beach 01 BP 4883 Ouagadougou 01 - Immb. Bati, Burkina Faso |
|
Bujumbura Airport Office
Bujumbura International Airport |
|
|
Bujumbura
Tel : (257) 22226820, (257) 22226038 Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00 |
City Office
Avenue de la Victoire NBR 09, Bujumbura B.P. 573 |
|
Douala
Tel: (237) 33 43 02 64 (237) 33 43 01 67 Mon - Fri 08:30-12:30Pm & 14:30-17:30 Sat 08:30-12:30 Pm |
CITY TICKET OFFICE DOUALA
30 Avenue De Gaulle, Bonanjo Ethiopian Airlines P.O. Box 1326, Douala |
|
Yaoundé
Tel: +237 222209268, +237 222209304 0022625301886 MON to FRI from 08:30 – 17:30 SAT 08:30-12:30 |
Yaounde International Airport
Y building RUE 1755 Nouvelle Route Bastos Ethiopian Airlines P.O BOX 3563 Yaounde |
|
Douala International Airport
|
|
|
General Sales Agent - for cargo related issues only(Airline Services International Inc.)
|
|
|
City office
Suite 1912 - 365 Bloor Street East, M4W 3L4, Toronto, Ontario, Canada facebook.com/EthiopianAirlinesCanada, twitter.com/FlyEthiopianCAN, instagram.com/ethiopianairlinescanada |
|
|
Tel: +1 905 405 0040, Toll-free no: 1 800 445 2733 +1 1 905 405 0005 MON/FRI...........09:00 A.M TO 05:00 P.M TUE/THU/SAT.....07:00 A.M. TO 3:00 P.M |
Airport office
T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport, Toronto, Canada |
|
Africa Discovery (GSA)
Avenue B.Boganda, POB:1182 |
|
|
City Office(Central African Republic)
C/O Africa Discovery P.O. Box 107 B.Boganda Avenue Bangui, Central Africa Republic 01 BP 5897 ABJ 01 |
|
|
N Djamena
Tel : 0023566896226, 0023566328532,523143 Mon - Thu 07:30-02:00 Fri - Sat: 08:00-12:00 Sun Closed |
City Office
Avenue Charles de Gaule P.o.Box 989 |
|
Airport Office
AVENUE AHMAT, LAMINE 235-523143 |
|
|
AVIAREPS CHILE (GSA)
Name of Aviareps Office: AVIAREPS CHILE Country Manager: Micaela Poole Sales Executive: Maria Teresa Olavarrieta Reservations & Ticketing: Vanesa Solis APOQUINDO 5583, OFICINA 91 LAS CONDES SANTIAGO CHILE. |
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|
Reservation
|
|
|
Cargo (GSSA)
|
|
|
Pudong Airport
|
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|
Shanghai City Ticket office (GSSA)
Rm.2110, 21 Floor, Ciros Plaza, No.388, Nanjing West Road, HuangPu District, Shanghai, China |
|
|
Guangzhou
Room 502, 5th Floor Podium Building of Guangdong Int’l Hotel 339 East Huanshi Zhong Road, Guangzhou, 510098, China |
|
|
Cargo
|
|
|
Beijing
Room 704, SK Tower, A6 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China |
|
|
Airport
Baiyun International Airport |
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
|
|
|
Tel: Carlos Valbuena -Mobile 57 - 320 867 09 89 Mon - Fri. 08:00 - 12:30 // 13:30 - 18:00 (accessible to the public) |
General Sales Agent
AVIAREPS COLOMBIA Supervisor: Jaime Nino Sales Manager: Claudia Prieto Reservations & Ticketing: Jennifer Briceno Calle 26 Nro. 59-51 Oficina 211 Torre 3 - Centro Empresarial Sarmiento Angulo - Bogota - Colombia 57 320 867 09 89 |
|
Airport Office
|
|
|
City Office
MORONI ITSAMBOUNI Po box 514 MORONI ITSAMBOUNI |
|
|
Matembezi Travel & Tourism (GSA)
Itsambouni Moroni |
|
|
City Office
Contact person: Mr. Teshome Gebreselassie Plateau : Avenue Chardy, Immeuble le Paris 01 BP 5897 Abidjan 01 |
|
|
Port –Bouet Aeroport F.H.B.(Airport Office)
01 BP 5897 Abidjan 01 |
|
|
General Sales Agent - Passenger
GSA: Pax Name: CAT AVIATION Code: ZAG Position: reservations |
|
|
General Sales Agent
Orthodoxou Aviation Ltd, United Nations Street 44, 6042, Larmaca, Cypru Company: Orthodoxou Aviation Ltd. |
|
|
General Sales Agent
Company: TAL Aviation CZ sro TAL Aviation CZ sro. Spálená 51 (5p), Prague 1, 11000, CZECH REPUBLIC |
|
|
Luano International Airport( Airport Office)
Cocoa House House Ground floor, Kwame Nkrumah Avenue |
|
|
Ndjili International Airport(Airport Office)
|
|
|
City Office
30 Juin Blvrd Aforia Immeble 1525, P.O.Box 7585, Kinshasha Gombe |
|
|
Alamdar Tour and Travel(GSA)
Kinshasa D.R.Congo |
|
|
Kales Airline Services(GSA-Cargo only)
Cargo Centervej 72, Billund, DK-7190 |
|
|
Khyber International(GSA)
Vester Farimagsagade 3, 1-Sal, 1606 KBH V, Denmark |
|
|
Airport Office
Djibouti International Airport, Ambouli Boulevard de Gaulle Street, Rue de ARTA P.O.Box 90 |
|
|
Globe Travel(GSA)
Bld Administrateur Bernard Djibouti P.O. Box 1181 |
|
|
Airport Office
Cairo International Airport (Terminal 3) |
|
|
City Office
Ethiopian Airlines, 69 Abdelhamid Badawi street , Concord el salaam Hotel |
|
|
City Office
Independence Avenue. PDGE Building 2nd floor P.O.B 475 Malabo, Equatorial Guinea |
|
|
Airport Office
Airport: Malabo International Airport |
|
|
Sales Office
Ethiopian Airport Enterprise Building, Ground Floor
P.O. Box 1755, Addis Ababa |
|
|
Bole International
Bole International Airport P.O. Box 1755, Addis Ababa |
|
|
Reservation and Call center
Ethiopian Airlines Head Office Reservation@ethiopianairlines.com P.O. Box 1755, Addis Ababa |
|
|
Addis Ababa
Tel: +251 11 5517000 , +251 11 6611474 07:00 – 19:30 Monday to Sunday including Public Holidays |
City Office
Churchill Road P.O. Box 1755, Addis Ababa |
|
Kales Airline Services Oy(GSA)
Perintötie 2 D, FI-01510 Vantaa, Finland |
|
|
Matkantekijät Oy - Tourplanners Ltd(GSA)
|
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Please contact customer relation through:Support and Feedback |
|
|
Cargoworld France(GSA)
165, Avenue du Bois de la Pie - B.P. 69003 - 95970 Roissy CDG cedex |
|
|
Roissy Charles de Gaulle (CDG) - Terminal 2A
CP 30237 Tremblay-en-France - 95742 Roissy CDG cedex - France |
|
|
Paris
Tel: 0825 826 135 +33 153 771305 Mon - Fri 09:00 - 17:30 (ticketing desk) , Mon - Fri 09:00 - 18:00 (call center) |
Air Promotion Group (APG) (GSA)
66, Avenue des Champs-Elysées (Building E - 2nd floor) - 75008Paris (M° Franklin Roosevelt) |
|
City Office
Glass - London, Pyramide.com Bldg, 1st Floor
|
|
|
Leon Mba International Airport
Terminal Building, 1/F, Office No. 14
|
|
|
ATC Aviation Services AG(GSA)
Cargo City Süd, Geb. 641; 60549 Frankfurt /Germany |
|
|
Airport Admin Office
Ethiopian Airlines, Frankfurt Flughafen Frankfurt Flughafen Terminal 1 Hall B Raum number 201-2166 house 65 60549 Frankfurt Am Main |
|
|
Airport Frankfurt Ticket Services Counter
Terminal 1, Hall B Schalter 526 Frankfurt Flughafen |
|
|
Aviareps AG(GSA)
Kaiserstrasse 77 60329 Frankfurt/Main Germany |
|
|
City Office
Im Hauptbahnhof – Passage B-Ebene 60329 Frankfurt am Main |
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
|
|
|
Tel: (233 302) 775168 , (233 302) 778993 Mon - Fri 0800-1200 [APT Office hours subject to the seasonal flight schedule] |
Kotoka International
Kotoka International Airport |
|
Accra
Tel: (233-302)664856 , (233-302)664857 , (233-302)664858 (233-302) 673968 Mon - Fri Morning 08:00 - 12:00 , Afternoon 14:00 - 17:00 Sat 09:00 - 13:00 |
City Office
Cocoa House Ground floor, Kwame Nkrumah Avenue GP 3600 Accra Ghana |
|
Gold Star Aviation(Passenger)
Kotoka International Airport |
|
|
Guinée Voyage(GSA)
Quartier Almamyah, C. de Kaloum, République de Guinée |
|
|
Hong Kong
Unit 5, S019 Level 5 , Passenger Terminal Building 1 Cheong Hong Road , Chek Lap Kok , Lantau , Hong Kong |
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
1606 New East Ocean Centre, 9 Science Museum Rd, TST East Kowloon. 1606 New East Ocean Centre, 9 Science Museum Rd, TST East Kowloon. |
|
|
AVIAREPS Magyarorszag Kft.(GSA)
Erkel utca, 1092 Budapest, Hungary |
|
|
STIC TRAVELS PVT. LTD
2nd floor, 301 Alfa Estate Building – 39,G.T.Road, Jallandhar – 144001, Punjab Contact: Mr.Amit Sharma |
|
|
Tel: Chairman of STIC TRAVEL GROUP Mr. Subhash Goyal 9810016061 , Mr. Anil Sethi- VP- Airline Sales 9811051980 , Ms. Anju Wariah- for Southern India 9886428326 , Ms. Bhawna Sachdeva- Head-HR 9999115867 , Administration:-Ms. Sobha.PH 9811820350 , DGCA - Mahesh Yadav ,9811475055 , Mr. Sandeep Gupta (Finance) STIC 9560037474 |
STIC TRAVELS PVT LTD
Corporate Office Only STIC Travel Group2nd Floor, Tower C,Cyber Greens DLF Phase IIIGurgaon , Haryana 122 002 |
|
STIC TRAVELS PVT. LTD (WHQ 14000151)
Room No. 53, 5th Floor, Chitrakoot Building,230A, A. J. C. Bose Road,Kolkata - 700020 (West Bengal) Contacts: Ms. Sudeshna |
|
|
STIC TRAVELS PVT. LTD (WIG 14000243)
Unit No. 9/2, Queens Road,Bangalore - 560001 Contacts: Mr.Vinod , Mr.Shankar |
|
|
SHARAF CARGO PVT LTD (Cargo)
Unit-B,2nd Floor, Air Cargo Complex,Old Airport, Ahmedabad 380 004, Gujarat, India |
|
|
STIC TRAVELS PVT. LTD (RZQ 14381496)
Alps Building, 1st floor 56 Janpath, New Delhi – 110001 |
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
|
|
|
Mumbai Ticket Office Ethiopian Airlines (14000011)
2-5 Chintamani Plaza, Andheri Kurla RoadAndheri East, Mumbai 400 099 |
|
|
Mumbai Airport Office Ethiopian Airlines (14000125)
E8 – 3060 Level 3Chhatrapati Shivaji International Airport New Terminal 2B, Sahar Road, Andheri EastMumbai400099 |
|
|
VMS AVIATION AIR SERVICES PVT LTD (UBN 07300171)
48A, DR LESTER JAMES PEIRIS MAWATHA,COLOMBO – 05 SRI LANKA |
|
|
Mumbai Cargo Office Ethiopian Airlines
Mumbai Cargo Office Ethiopian Airlines |
|
|
LEONARD TRAVELS PVT LTD (WJX 14383423)
Tej House 1st floor, 5 Mahatma Gandhi RoadPune 411 001 |
|
|
Tel: (8802) 8835802 ,(8802) 8835803 , (8802) 8835460 ,Accounts (8802) 8837484 (8802) 8826678 Resi: Azad: 8821569 ,Mobile: 0088 01711524097 Azad Direct: (8802) 9887711 ,Salahuddin: 0088 01711595610 Resi: Amin: (8802) 9338548 ,Salahuddin: +8801819257221 Afzal Hossain: +88 01711635146 ,Salahuddin: 88028835802 , Qayyum: 8801819220198 Reservation: Nasreen + 88 01730062981 |
MAAS TRAVELS & TOURS LTD (WEV 42380391)
101 R. M. Center, 5th Floor, Gulshan Avenue Gulshan 2, Dhaka 1212, Bangladesh |
|
STIC TRAVELS PVT. LTD (WER 14000136)
Temple Tower, 672, Anna Salai Nandanam, Mount Road, Chennai – 600035 Contact: Mr. Prasanna Raghavan 9176644221 , prasanna.raghavan @sticgroup.com |
|
|
EXPLORE HIMALAYA TRAVEL INC.
|
|
|
STIC TRAVELS PVT. LTD (WKG 14000114)(GSA)
No 3-5-874/A, Ground floor, Vipanchi Estate, Hyderguda, Hyderabad – 500029, Andhra Pradesh |
|
|
PT Ayuberga
Mezzanine Floor, Block 1. Menara Imperium Jln. HR. Rasuna Said kav 1 Jakarta – Selatan 12980 Indonesia |
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Ethiopian Airlines, Mezzanine Floor, Terminal 1 Dublin Airport, Ireland |
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
|
|
|
General Sales Agent
Global Service Agency Co., Ltd. 7F, Sunshine BLDG. Shiba 5-31-10 Shiba, Minato-Ku Tokyo 108-0014, Japan |
|
|
General Sales Agent
Al Karmel Travel Jabal Al-Hussein, 191 Khalid Bin Al-Walid Street, 1F, Amman Jordan |
|
|
City Office
TSS Tower, Nkrumah Road P.O. BOX 94600-80115 Mombasa, Kenya |
|
|
General Sales Agent (Cargo)
Freight In Time JKIA African Cargo Building 2nd floor Room S28 Block B P.O. BOX 2459-00100 Nairobi |
|
|
City Office
Bruce House Muindi Mbingu Street P.O. BOX 42901 - 00100 Nairobi |
|
|
Airport Office
Moi International Airport Terminal 1 |
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll_free 0800720982 24 hours all year round |
|
|
Airport Office
Jomo Kenyatta International Airport Terminal 1C Unit 2, Jomo Kenyatta International Airport, Nairobi |
|
|
General Sales Agent
M/S Al-Sawan Company W.L.L Thunayan Al Ghanim Building, Fahad Al Salem Street, Sheraton Round-about, P.O. Box 576, 13006, Safat, Kuwait www.ethiopianairlines.com/KW/EN/ |
|
|
General Sales Agent - Passenger only
Baltic GSA, SIA Skolas iela 21-203a, LV-1010, Riga, Latvia |
|
|
City Office
Clemenceau St. Gefinor Center, Block (B),Ground floor Beirut, Lebanon |
|
|
General Sales Agent
Orthodoxou Aviation Group (Managing Director),Alkarmel Travel Cyprus city: Larnaca,Jordan city: Amman,Syria city: Damascus Orthodoxou Tower, 44 United Nations Street,Furdos Street |
|
|
Airport Office
Rafic Hariri International Airport Raod, 1st Floor room number 1114 |
|
|
Baltic GSA, SIA (GSA)
Skolas iela 21-203a, LV-1010, Riga, Latvia |
|
|
Kales Airline Services (GSA)
Kales Airline Services, Park Hill, J.E. Mommaertslaan 18A, 1831 Diegem |
|
|
Ireland Blyth Ltd.(GSA)
Ireland Blyth Ltd. Aviation Pole 5th floor IBL House Caudan Port Louis Mauritius |
|
|
Airport Office (Kamusu International Airport)
Kamuzu International Airport, 1st floor room M23 |
|
|
Town office address
Chibisa House |
|
|
City Office
Kenyata Drive Street, Mantion service Station Building , Lilongwe |
|
|
Airport Office (Chileka airport)
Chileka Airport |
|
|
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
|
|
|
Kuala Lumpur
Tel: (+603) 2141 2190 / 2142 0581 / 0582 / 2142 2060 (+603) 2141 0429 Mon – Fri : 09:00 - 18:00 Closed on Sat/Sun/Public Holiday |
Abadi Aviation Services Sdn. Bhd.(GSA)
|
|
Airport Office (Keita International Airport)
First floor |
|
|
Bamako
Tel: +22320226036, (00223) 20 22 20 88 free_call +22366765630 Monday to Thursday 8:00 to 4:30 p.m. Friday 08:00 to 12: 30 and 3:00 p.m. to 4:30 p.m. Saturday 9: 00 to 1:00 p.m. |
City Office
Mali, Bamako, Square Patrice Lumumba P.O. Box 1841, Bamako, Mali |
|
Pax(GSA)
NAME: Discover the World Marketing Position: res & tktg |
|
|
Ireland Blyth Ltd.(GSA)
Ireland Blyth Ltd. Aviation Pole 5th floor IBL House Caudan Port Louis Mauritius |
|
|
AVIAREPS S. de RL de CV(GSA)
Country Manager Rafael Aponte Sales Manager Alejandro Lemus Reservation and Ticketing Supervisor Rosa Zepeda Reservation Agent Yessica Utrilla Alonso Sales Executive Karla Montoya Sales Executive Beatriz Quintero Administration Evelyn Vera / Eduardo Ramirez Montes Urales 723 PH1A Col. Lomas de Chapultepec Miguel Hidalgo CP11000 Mexico D.F |
|
|
Airport Office
Maputo International Airport |
|
|
Lusoglobo Tours, LDA(GSA)
Av 25 De Setembro Edificio Time Square 270, Block 4 First Floor no. 6, Maputo Mozambique |
|
|
Kales Airline Services BV(GSA-Passenger)
WTC Toren A7 – Shiphol Boulevard 145 Box – 145 1118 BG Schiphol, The Netherlands |
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Airport Office
International Departure Hall |
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City Office
Ethiopian Airlines Silverbird Entertainment Center, Plot 1161, Memorial Drive, Central Business District. Abuja. Shop N0. 30 No. 1 Ladi Kwali Street, Maitema, Abuja-Nigeria ZENITH BANK : 1011937617 (NGN) 5070082125 (USD) GT BANK: 0168564227 (NGN) 0168851280 (USD) ACCESS BANK 0700240737(NGN) 0700240744(USD) |
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Murtala Mohammed International Airport, Ikeja, Lagos (Airport Office)
Murtala Mohammed International Airport, Ikeja, Lagos |
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Murtala Mohammed International Airport, Ikeja, Lagos
Murtala Mohammed International Airport, Ikeja, Lagos |
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Kales Airline Services AS(GSA Cargo only)
Kristian Augustsgt 13, 0164 Oslo, Norway |
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Flyservice AS(GSA Passenger only)
Torggata 10 0181 Oslo Norway |
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General Sales Agent
National Travel Tourism, Postal Code P.O. Box 962, Muscat, Postal code 100, Sultanate of Oman |
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General Sales Agent
Trade Wind Associates (Pvt) ltd, 33-Hotel Metropole, Merewether Road |
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AVIAREPS PERU (GSA)
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Ethiopian Airlines Philippines Branch (GSA)
GSA: Pan Euro International 12/F Frabelle Business Center 111 Rada St. Lagaspi Village, Makati City 1229 |
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TAL Aviation Poland Ltd (GAS)
TAL Aviation Poland Ltd., Al. Ujazdowskie 20, 00-478 Warsaw, POLAND |
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Airmat - Air Travel Management (GSA)
C/Campo Grande 220b, 1700-094 Lisbon, Portugal |
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City Office
Diamond Hotel Bldg Tariq bin Zayed Street, Old Al Ghanim 16 Doha, Ad Dawhah, Qatar P.O.Box 7377 |
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Euro World Sarl(GSA)
Euro World Sarl,Immeuble Arc-En face chambre de Commerce, 1st floor-Centre Ville,Brazzaville |
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Maya-Maya Airport (Airport office)
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City Office
52,Avenue Charles De Gaulle Street, Immeube Lincoln Immoco. Ground Floor . Mon - Fri: 08:00 - 19:00 Saturdays: 08:00 - 18:00 Sundays : 10:00 - 14:00 Airport: Ponte Noire |
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Aviareps AG (GSA)
14 Olimpiysky Prospekt, Moscow, Russia, 129090 |
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Euroworld Travel Services (GSA)
UTC Building,Office #25,P.O.Box No.385,Kigali,Rwanda |
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Kigali International Airport
Departure Terminal, Off No. DL029 Dubai International |
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City Office
UTC Building, office no.25 P.O. Box 385, Kigali |
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City Office
AlZouman Center Old Airport Road (Beside White Palace Hotel) P.O. BOX: 7543, Riyadh: 11472 |
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ONLINE SALES CONTACT
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For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
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ONLINE SALES CONTACT
Saudi Arabia, Jeddah, Madina Road |
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City Office
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City Office
Adham Commercial Center Madina Road (Towards downtown) P.O. BOX: 8913, Jeddah: 21492 |
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City Office
Immeuble la rotonde Rue Dr Theze P.O. Box 50800 CP18524 Dakar, Senegal |
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Leopold Sedar Senghor International Airport
Leopold Sedar Senghor International Airport |
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CAT AVIATION ( Passenger)
Position: reservations |
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Masons Travel (Pty) Ltd (GSA)
Revolution Avenue, Michel Building, Victoria, Mahe, Seychelles P.O. Box 459, Victoria, Mahe, Seychelles |
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CAT AVIATION (Passenger)
Position: reservations |
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Maple Aviation Pte.Ltd
133 New Bridge Road #14-05 Chinatown Point Singapore 059413 |
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City Office
P.O. Box 12923 |
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Hargeisa National Travel & Tourism Agency (HANTTA)
Makkah Mukarah Road, Mogadishu, Somalia |
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Airport Office
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Noble Travel Agency (GSA)
Nobel Travel Agency,26 Jun Main Road,Emarat Alkhayr Building, 1st Floor , Hargiessa, Somali Land |
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City Office
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Cape Town
47 Strand Street, Cape Town 1st Floor, International Departures Cape Town International |
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Airport Operations Office
First floor International Departures Terminal A,O.R.Tambo International Airport Johannesburg |
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Contact for South Africa
Unit 7- Ridgeview Office Park 248 Kent Avenue, Ferndale, Randburg |
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Incheon Airport
#2056, Passenger Terminal, Incheon Int`l Airport Woonseo-dong, Joong-Gu, Incheon City, Korea |
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City Office
12F, Twin Tree Tower A 6 Yulgok-ro, Jongro-gu, Seoul, Korea (03142) |
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Airport Office
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City Office
cargo sales agent
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Air Travel Management - Passenger
C/Diego De Leon 69 - 28006 Madrid, Spain |
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CRS Airlines representatives SL ( ET CARGO GSSA )
offices:MAD|BCN|BO|VLC|LIS|OPO |
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VMS AIR SERVICES
VMS Aviation Air Services Pvt Ltd 48/A , Dr. Lester James Pieris Mawatha |
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City Office
Parliament St. Elshiekh Mustafa Elamin Build P.o Box 944 Khartoum, Sudan |
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Khartoum International Airport
Khartoum |
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Arlanda International Airport
Arlanda Airport Terminal 5 |
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GSA for Cargo
Söderbyvägen 3C, SE-190 60 Arlandastad, Sweden |
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City Office
Kungsgatan 37, 111 56 Stockholm, Sweden |
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GSA for Cargo
Regementsgatan 8, 1 Tr , Se-211 42 Malmö Sweden |
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Airlinecenter / AVIAREPS
Airline- & Tourism Center GmbH, Badenerstrasse 15, 8004 Zurich, Switzerland |
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Al Tarek
Damascus,Syria |
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Apex Travel Service (GSA)
6F-3, No.57, Fu Hsin N. Road, Taipei, Taiwan, R.O.C |
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Zanzibar International Airport
Kisauni Area P.O Box 3074 Zanzibar, Tanzania |
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City Office
Malindi street, Opposite Friday Mosque Zanzibar P.O Box 3074 Zanzibar, Tanzania |
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Kilimanjaro International Airport
Departure lounge |
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Dar es Salaam International Airport
Ethiopian Airlines Dar es Salaam International Airport 1st Floor Rm No 1003 |
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Suvarnabhumi International Airport
2nd Floor, Unit Z2-016, Airlines Operation Building (AOB) 999 Moo 1, Nong Prue, Bang Phli, Samut Prakan 10540 Thailand |
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City Office
18th Floor, Unit 1807 140 One Pacific Palace, Sukhumvit Road, Klongtoey, Bangkok 10110, Thailand |
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City Office
Hotel Palm Beach, 1 Rue Komore P.O. Box 12923 |
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Airport Office
Aeroport Gnassingbe, Eyadema P.O. BOX 12923, Lome, Togo |
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General Sales Agent - Passenger
Position: res & tktg |
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AIRMARK Airline Marketing & Services(Cargo)
Position:reservations |
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PANORAMA HAVACILIK VE TURIZM LTD (Passenger)
Position: Sales & Reservations |
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Airport Office
Entebbe International Airport |
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Kampala
Tel : Sales Rep: Mobile:0759578633, landline:0414254796, +256 414 345577, +256 414 345578, Reservations: +256 414 254796, +256 414 254797 Management: +256 414 345118,+256 414231455, Area Manager:Mobile:0752 745118, landline:0414231455 Senior Sales Rep::Mobile:0705 775578, landline:0414254796 Mon - Fri 08:30Am - 05:00Pm Sat and Public Holidays 09:00Am - 01:00Pm |
City Ticket Office
Plot 1 Kimathi Avenue P.O. Box 3591 Kampala |
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Asian Air Travel & Tours Agency
Ground Floor, NR Lootah Bldg, Clock Tower, Port Saeed Rd, Deira, Dubai. P.O. Box: 65006, Dubai UAE |
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Dubai – United Arab Emirates
Tel: (9714) 224 4841 Office shift: Sat - Thu 08:00 - 16:00 Afternoon shift: Sat - Fri 12:30 - 20:30 Night shift: Sat - Fri 23:00 - 07:00 |
Dubai International Airport
Departure Terminal One, Off No. 1018 & 1086 Dubai International Airport P.O. Box 7140, Dubai UAE |
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Salem Travel Agency
Salem Travel Agency, Abu Dhabi, UAE P.O.Box 346, Abu Dhabi UAE. |
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Dubai – United Arab Emirates
Tel: (9714) 2273306
Reservations: 800035702401, Admin : (9714) 223 6639, (9714) 223 7963 Extn 4 Ticketing & Reservations: Sat - Thu 08:00AM – 6:00PM |
City Office
Ground Floor, Al Garhoud Complex (Lootah Building), Airport Road, Street No. 2, Community 214, Al Garhoud, Dubai, Near GIGICO Metro Station Left EXIT Or EXIT 2, 3R Building after AL TAYER MOTORS SERVICE CENTER on the right hand side P.O. Box 7140, Dubai UAE |
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London
Tel: Reservations: 0800 016 3449 , 0208 987 7000, Trade support/Groups: +44 0208987 2480 +44 020 8747 9339 Reservations: 24 hours Administration/Management: Mon - Fri: 09:00- 17:30 |
City Office
1 Dukes Gate, Acton Lane, London W4 5DX http://www.londontown.com/ |
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Tel: +44 020 8745 4235 +44 020 8745 7936 General enquiries 0900 - 1700 Mon - Fri. Operational enquiries 15:30 - 23:00 |
Airport Office(London Heathrow)
L5.0170 Terminal 2, The Queen’s Terminal London Heathrow Airport Middlesex, TW6 1EW |
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Air Liaison Ltd(Cargo Only)
Unit B2X, Skyway 14, Calder Way, Poyle , Berkshire, SL3 0BQ |
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Los Angeles World Wide Airport
380 World Way , Tom Bradley Int’l Terminal Office No. 3336A, Los Angeles, CA 90045, USA |
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Newark Liberty international airport
18 terminal B , level 3 Newark Liberty international airport , Newark NJ 07114 |
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Washington Dulles International Airport
Ethiopian Airlines, 1 Saarinen Circle, Dulles International Airport Lower Level Office # G - 53G Sterling, VA 20166 |
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City Office
277 South Washington Street, Suite 120, Alexandria VA 22314 |
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Heavyweight Air Express
1555 Mittel Blvd Suite C, Wood Dale IL, 60191 |
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AVIAREPS VENEZUELA - (legal name "Sin Fronteras Representaciones C.A.")
Boulevard de Sabana Grande - Edificio Galerias Bolivar - Torre A - Oficina 11-A - Caracas 1050 - Venezuela Country Manager:Paul Eggenschwiller Supervisor:Rosa Gonzalez Boulevard de Sabana Grande - Edificio Galerias Bolivar - Torre A - Oficina 11-A - Caracas 1050 - Venezuela |
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Vector Aviation Co.Ltd(GSA)
Hai Au Building (11th floor) 39B, Truong Son str., Tan Bin Dist, Ho Chi Minh, Vietnam |
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Sana’a International Airport
Sana&bdquo a International Airport PO.BOX 7298 Sana a Rep. of Yemen |
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Sana’a
Sat - Wed: Morning 08:30 - 13.00, Afternoon 16:00 to 19:30 Thu 08:30 - 13:00, Closed on Fri |
Marib Travel & Tourism(GSA)
Beirut Street Faj Attan Road
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Sana’a
Tel :+967 1 427 993,+967 1 427 992 Sat - Wed : 08:30 - 13:00 / 16:00 - 19:30 Thu : 08:30 – 13:00 |
City Office
Beirut Street, Faj Attan Road PO.Box 7298, Sana’a Rep. of Yemen |
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Kenneth Kaunda International Airport
Main Terminal Building P.O Box 32240 Lusaka, Zambia |
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City Office
Ethiopian Airlines Garden Plaza Building, First Floor, Thabo Mbeki Road, opposite ZICA offices, Lusaka Zambia . P.o.Box 32240 Lusaka, Zambia |
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City Office
Simon Mwansa Kapwepwe International Airport |
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City Office
5 Lezard Avenue Milton Park Harare |
The miles earned are valid for 3 years as of the date they are credited to your account. The information regarding the expiring miles(if any) is indicated on your mileage statement which is sent to your email address as well as displayed online after logging in to your account using this link.
The validity of expiring miles will be extended for one more calendar year if you travel on full fare tickets, purchase miles or register eligible activities from services taken with our Non-Airline Partners during the year when your miles are due for expiry. Please note that activities such as award mile refunds and flights taken on ShebaMiles award tickets will not extend the validity of your expiring miles.
You can request missing mile credit online using your membership number as log-in ID and password. For flights completed with Ethiopian, please follow this link and fill out the necessary self-explanatory requests:
If you are a member of Star Alliance member Airline Frequent Flyer Program and in order to receive credit for missing flights, you will need to send a copy of your ticket receipt and original boarding passes to your Loyalty program service center. For such situations, it is always advisable to retain your original boarding passes and a copy of the tickets until the miles appear in your account statement.
You can request missing mile here for flights completed with Star Alliance member airlines and Malawian Airlines. For your missing flights on ASKY, please forward the scanned copy of your tickets and boarding passes to shebamiles@ethiopianairlines.com.
You can purchase minimum of 1,000 miles and maximum of 20,000 miles to issue an award ticket in 12 consecutive months and if you are on Blue, Silver ,Gold or Platinum membership Tier levels.
You can order Upgrade Award at Ethiopian Airlines ticket office for a higher cabin on advance reservation. Upgrade Award can also be completed at check-in and boarding process using a purchased ticket and confirmed boarding pass on the actual boarding date.
However, for upgrade applications on Star Alliance member airlines is allowed only through the Ethiopian Airlines website. Please log on to your membership account and click here to process your Star Alliance upgrade award.
You can log in and apply on-line through this link or contact the nearest Ethiopian Airlines Ticket office for assisted award redemption.
You can enjoy a higher class of service when you have paid for the immediate lower cabin eligible class on Ethiopian Airlines and Star Alliance Member Airlines and if the desired seats are available.
Application for an Award Ticket is open from 365 days to 2 days before flight departure.
Application confirmed more than 96 hours before scheduled flight departure should be ticketed before 72 hours before scheduled departure. Applications confirmed within 96 hours should be ticketed within 24 hours of the scheduled departure.
Please log in and check the mailing address in your profile and as per the mailing address standard of your country of residence and if it is complete,You can click here to go to the log in page.
There could be multiple reasons that you have not yet received your permanent membership card. The following could be the reasons:
1. The physical mailing address you provided when registering to the program may not be correct. Please log-in and check your address.
2. You have not yet qualified for a permanent ShebaMiles card. Click here for the requirement.
Your ShebaMiles membership card will be sent to your address once you achieve Gold and the next higher Tier levels.
You can use your membership number or temporary card until you receive your permanent card. You can also log in to your ShebaMiles account online to download your digital card for all Tier levels and use it to receive services according to your Tier status.
Please make sure that you have provided a standard physical mailing address so that you can receive your card within four weeks.
Please click here
A Password is required in order to allow access your ShebaMiles membership account via our website. By accessing your account online, you can update your personal information; such as your mailing address, email address, phone numbers, fax numbers, claim your missing flights, view your registered miles, track your card, and so much more.
You shall have your unique, personal and valid email address in your ShebaMiles profile to generate your password. If you do not have an email address or if you are not using the email address found in your profile anymore, please send us the scanned copy of your current passport with your email address to ShebaMiles@ethiopianairlines.com.
To retrieve your password on your already existing email address in your profile, please click here. Your password will be sent to this email address.
To change your Password, please click log in to access your account online and click here
If you are a member of Star Alliance member Airline Frequent Flyer Program and in order to receive credit for missing flights, you will need to send a copy of your ticket receipt and original boarding passes to your Loyalty program service center. For such situations, it is always advisable to retain your original boarding passes and a copy of the tickets until the miles appear in your account statement.
You can request missing mile here for flights completed with Star Alliance member airlines and Malawian Airlines. For your missing flights on ASKY, please forward the scanned copy of your tickets and boarding passes to shebamiles@ethiopianairlines.com.
You can request missing mile credit online using your membership number as log-in ID and password. For flights completed with Ethiopian, please follow this link and fill out the necessary self-explanatory requests:
For more information on membership benefits for each status, please click here
No. When you travel on any Star Alliance partner carrier, you may enjoy from the below benefits with your Blue, Silver, Gold and Platinum membership status.
Silver Tier level in ShebaMiles is equivalent to Star Alliance Silver status. Platinum and Gold Tier level in ShebaMiles is equivalent to Star Alliance Gold.
Star Alliance Silver Benefits
Star Alliance Gold Benefits
Just look for the 'Star Alliance Gold' sign outside the lounge and present the ticket for your same-day Star Alliance flight, your boarding pass and your Frequent Flyer Program card featuring the Star Alliance Gold logo. Guests must enter the lounges with an eligible Star Alliance Gold member and must depart on a Star Alliance member airline, but may travel on a different flight.
Please refer to the benefits offered in detail here.
Blue membership has an effective date that represents the qualification month and year and has no end date. Silver & Gold memberships have at least 12 months of validity when a member has qualified for the membership not involving Retroactive Mile registration. Platinum membership has at least 24 months of validity when a member has qualified for the membership not involving Retroactive Mile registration. Retroactive Mile registration affects the qualification date, which may also affect the validity period.
There are four membership statuses in the ShebaMiles Program. These are Blue, Silver, Gold and Platinum membership statuses.
For more information on membership status qualification, please click here
ShebaMiles is the Frequent Flyer Program of Ethiopian Airlines. ShebaMiles Program Members can earn miles through flying on Ethiopian Airlines, ASKY Airlines, Malawian Airlines and Star Alliance Partner airlines and using the services of Non-Airline Partners. Once enough miles are accumulated, they can be redeemed for Award Tickets and Class Upgrades on Ethiopian Airlines and its partners.
To join the Program click here
Please read the Program Terms and Conditions here
Please log in and check the mailing address in your profile and as per the mailing address standard of your country of residence and if it is complete,You can click here to go to the log in page.
There could be multiple reasons that you have not yet received your permanent membership card. The following could be the reasons:
1. The physical mailing address you provided when registering to the program may not be correct. Please log-in and check your address.
2. You have not yet qualified for a permanent ShebaMiles card. Click here for the requirement.
Your ShebaMiles membership card will be sent to your address once you achieve Gold and the next higher Tier levels.
You can use your membership number or temporary card until you receive your permanent card. You can also log in to your ShebaMiles account online to download your digital card for all Tier levels and use it to receive services according to your Tier status.
Please make sure that you have provided a standard physical mailing address so that you can receive your card within four weeks.
You can enjoy a higher class of service when you have paid for the immediate lower cabin eligible class on Ethiopian Airlines and Star Alliance Member Airlines and if the desired seats are available.
Application for an Award Ticket is open from 365 days to 2 days before flight departure.
Application confirmed more than 96 hours before scheduled flight departure should be ticketed before 72 hours before scheduled departure. Applications confirmed within 96 hours should be ticketed within 24 hours of the scheduled departure.
You can log in and apply on-line through this link or contact the nearest Ethiopian Airlines Ticket office for assisted award redemption.
You can purchase minimum of 1,000 miles and maximum of 20,000 miles to issue an award ticket in 12 consecutive months and if you are on Blue, Silver ,Gold or Platinum membership Tier levels.
You can order Upgrade Award at Ethiopian Airlines ticket office for a higher cabin on advance reservation. Upgrade Award can also be completed at check-in and boarding process using a purchased ticket and confirmed boarding pass on the actual boarding date.
However, for upgrade applications on Star Alliance member airlines is allowed only through the Ethiopian Airlines website. Please log on to your membership account and click here to process your Star Alliance upgrade award.
The miles earned are valid for 3 years as of the date they are credited to your account. The information regarding the expiring miles(if any) is indicated on your mileage statement which is sent to your email address as well as displayed online after logging in to your account using this link.
The validity of expiring miles will be extended for one more calendar year if you travel on full fare tickets, purchase miles or register eligible activities from services taken with our Non-Airline Partners during the year when your miles are due for expiry. Please note that activities such as award mile refunds and flights taken on ShebaMiles award tickets will not extend the validity of your expiring miles.
You can purchase minimum of 1,000 miles and maximum of 20,000 miles to issue an award ticket in 12 consecutive months and if you are on Blue, Silver ,Gold or Platinum membership Tier levels.
Discounted fare is available if you are a holder of one of the below documents as proof of residence in Ethiopia.
You are also entitled for discounted fares if you fly your international sector with Ethiopian Airlines. Please confirm if you have the below document.
It is mandatory that same ID card or proof of traveling international sector by Ethiopian should be presented upon ticketing if payment is made at city/airport offices and at check-in to the airline on demand. Failure to present the required document may result in removal of passenger from the flight list of that particular flight and refund of ticket after penalty deductions.
By clicking 'Continue Booking', you agree and confirm that the above testimony is true and will provide the required document for departure upon check-in.
Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.
Important information
How to get your Rail & Fly train tickets
After completing your online booking, you will receive a confirmation e-mail as well as a second e-mail from Ethiopian which is indicating one pickup number per direction, that is two pickup numbers per person for return journeys.
Use these pickup numbers to collect your Rail & Fly train ticket from any DB long-distance ticket machine at your DB departure station. Please ensure that such a long-distance ticket machine can be found at your departure station.
If you have not received an e-mail by Ethiopian Airlines with your pickup numbers, please contact any nearby Ethiopian office or e-mail us at onlinebooking@ethiopianairlines.com.
Due to technical reasons your itinerary is showing fictitious train numbers (starting with 9B), fictitious departure points (QYG) and fictitious times for the train segment. This data is not valid, please contact a DB Travel Center or go to www.bahn.de to check the times of train connections on the actual travel date. Ensure that you are arriving in time at the airport. Please note the check-in times of Ethiopian Airlines at the respective airport and choose a train connection so as to arrive at the check-in desk at least 2 hours before it closes.
Please also consider that train delays might occur. It is solely the responsibility of the passenger to arrive at the airport in time for checking in.
Ethiopian Airlines is not liable for any missed flights due to delayed trains.
You can pick up your Rail & Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only be available when you are returning to the airport.
For further information you can contact our reservations department in Germany: +49 69 770 673-052.
