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Your local contact in

Booking enquiries Airport ticket office / City
Luanda

Tel : (244) 222 310 615 , (244) 913608690, (244) 943728395, (244) 997850851, (244)913608681, (244)913608728


Mon - Fri 08:00-16:00 (Working through lunch) Sat 08-1200 & Sun Closed

City Office

Nil

Ethiopian Airlines P.O. Box 1044, Angola-Luanda


ARGENTINA

Tel : 54 11 4326-0362 / 0364


9am to 6pm

AVIAREPS ARGENTINA (GSA)

Country Manager: Micaela Poole

Sales Executive: Gustavo Orlando

Reservations & Ticketing: Vanesa Solis

Carlos Pellegrini 1063, Piso 10B




Tel : +43-1-253022575, +43 6642188728, +43 (01) 585 36 30 30 ,+43 (01) 585 36 30-88
Mon - Fri, 09:00 - 17:00 hrs (no lunch break) Closed on Sat and Sun
General Sales Agent



1020 Vienna, Untere Donaustrasse 11/3 OG Vienna, Austria




Tel : Toll Free: +43-1-253022575
For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Bahrain

Tel : (973) 17 223315/210175,(973) 17210175


GSA

Company: Bahrain International Travel

Old Chamber of Commerce Bld.





P.O. Box 1044


Tel : Toll Free 97316199205 24 hours all year round


For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Manama

Tel : (973) 17215022,(973) 17210175


Sat - Thu 08:00 - 13:00 & 15:15 - 18:15

City Office

Bahrain Old Chamber of Commerce & Industry 32 Bldg 1 22 Road 1605 Manama Town 316 Bahrain





Ethiopian Airlines P.O. Box 1044, Kingdom of Bahrain


Tel: (8802) 9565380

       (8802) 9565378


General Sales Agent

Company: Maas Travels & Tours, R.M

WEV 42380391 101 R. M. Center, 5th Floor, Gulshan Avenue Gulshan 2, Dhaka 1212, Bangladesh


Brussels

Tel: +32 2 716 0060

+32 2 716 0086


Mon - Fri 09:00-16:30, Closed on Thursday 12:30-13:30

General Sales Agent

Company: Kales Airline Services

Kales Airline Services, Park Hill, J.E. Mommaertslaan 18A, 1831 Diegem


Cotonou
Tel : 229 2131 0718, 2229 2132 7161,229 2132 0170
  • Morning: 08:30Am - 01: 00 Pm Evening: 03:30 Pm - 07:00 Pm Saturday: 09:00 Am - 12:00Am
General Sales Agent

Contact Person: Marcel Allide

Company: M/S ABD Vitesse Voyages

• M/S ABD Vitesse Voyages, Avenue Maro Militaire, Immeuble Toxi Labo Carre 404, Cotonou, Benin • Topka xoxo, MTN Road, Delorme Avenue




Cotonou
Tel : (244) 943728395, +229 327 161 , 

 0800 - 1700

City Office

Patte d’Oie, Lot n°31, Rue 390 de la CNSS






Ethiopian Airlines, Cotonou Benin, P.O. Box 1051


Tel: +2673924042


Airport office



Ticket office address


Tel: Toll Free 002698003002524

 24 hours all year round

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Gaborone
Tel : +2673956087, +2673956021, +2673918099,+2673918046
City Ticket Office

Plot no 28562 No G16 Fairground Mall(Dada Mall) Samora machel drive, Gaborone


Sao Paulo

Tel: +55 11 2445 4157, + 55 11 7740 8156


Airport Office

Guarulhos International Airport



Tel: Reservation & Ticketing Office:+55 11 4063 5199, +55 11 3106 3295,

City Admin Office: + 55 11 3411 1875,

Area Manager: +55 11 99192 2337


09:00 – 18:00

City Office

Rua Rafael de Barros, 210 – 4º andar, Cj 41 Paraíso, São Paulo, SP CEP 04003-040 - Brazil



Tel: 5511 4063-8293, 55 11 3522 8297, 55 11 98125 9632Mobile Marcelo Kaiser


09:00 - 18:00 (accessible to the public)

General Sales Agent

Name of Aviareps Office: AVIAREPS Assessoria em Turismo

Country Manager: MARCELO KAISER

Marketing and PR Coordinator: Lizandra Pajak

Finance: Ezequiel Dos Santos

Reservations & Ticketing: Lucimario Silva

Rua Dr. Rafael de Barros, 120. – 4th Floor PARAÍSO, São Paulo/SP CEP: 04003-041



Tel: +55 (11) 3881 8735, +55 (11) 7777 6107


Cargo Office

Hae – Heavyweight Av. Dr. Cardoso De Melo, 1460 Sl 63 6º Andar Vila Olímpia - São Paulo-Sp


Ouagadougou

Tel:0022625301024, 0022625301025, 0022625310550

0022625301886


Mon - Fri 08:00 -12:30 (Morning), 15:00 to 18:00 (Afternoon), Sat 08:00Am - 12:30Pm

City Office

Av. Kwame N krumah en face de l H tel Palm Beach

01 BP 4883 Ouagadougou 01 - Immb. Bati, Burkina Faso


Bujumbura
Tel : 257-22229842
Bujumbura Airport Office

Bujumbura International Airport


Bujumbura
Tel : (257) 22226820, (257) 22226038

Mon - Fri Morning 08:00 - 12:00 Afternoon 14:00 - 17:00 Sat 08:00 - 12:00

City Office

Avenue de la Victoire NBR 09, Bujumbura

B.P. 573


Douala

Tel: (237) 33 43 02 64

(237) 33 43 01 67


Mon - Fri 08:30-12:30Pm & 14:30-17:30 Sat 08:30-12:30 Pm

CITY TICKET OFFICE DOUALA

30 Avenue De Gaulle, Bonanjo

Ethiopian Airlines P.O. Box 1326, Douala


Yaoundé

Tel: +237 222209268, +237 222209304

       0022625301886


MON to FRI from 08:30 – 17:30 SAT 08:30-12:30

Yaounde International Airport

Y building RUE 1755 Nouvelle Route Bastos

Ethiopian Airlines P.O BOX 3563 Yaounde



Tel: +237 33433730


Douala International Airport



General Sales Agent - for cargo related issues only(Airline Services International Inc.)
  • 5160 Explorer Drive Unit #4 Mississauga ON L4W 4T7
  • 905.629.4522>
  • 905.629.4651


Tel: +1416 962 0005, 1 416 988 9640 , Toll Free 1 877 340 8201 or 1 800 445 2733

+1 416 962 0095


Mon - Fri: 09:00Am to 05:00Pm

City office

Suite 1912 - 365 Bloor Street East, M4W 3L4, Toronto, Ontario, Canada

facebook.com/EthiopianAirlinesCanada, twitter.com/FlyEthiopianCAN, instagram.com/ethiopianairlinescanada



Tel: +1 905 405 0040, Toll-free no: 1 800 445 2733

+1 1 905 405 0005


MON/FRI...........09:00 A.M TO 05:00 P.M TUE/THU/SAT.....07:00 A.M. TO 3:00 P.M

Airport office

T1 Level 2, Room No. EB 2035/36, Lester B Pearson International Airport, Toronto, Canada


Bangui

Tel: 23675501260, 70551136


Africa Discovery (GSA)

Avenue B.Boganda, POB:1182


Bangui

Tel: 00236 75 41 11 11, 00236 72 25 77 77, 00236 70 55 11 11, 00236 75 37 27 60 (Area Manager)

0022625301886


08:00-17:00

City Office(Central African Republic)

C/O Africa Discovery P.O. Box 107 B.Boganda Avenue Bangui, Central Africa Republic

01 BP 5897 ABJ 01


N Djamena

Tel : 0023566896226, 0023566328532,523143


Mon - Thu 07:30-02:00 Fri - Sat: 08:00-12:00 Sun Closed

City Office

Avenue Charles de Gaule


P.o.Box 989

N Djamena

Tel : 0023566303151


every day (08H00-16H00)

Airport Office

AVENUE AHMAT, LAMINE

235-523143




Tel: 562 - 2 433 1356


09:00 - 18:00 (accessible to the public) Mon - Fri.

AVIAREPS CHILE (GSA)

Name of Aviareps Office: AVIAREPS CHILE

Country Manager: Micaela Poole

Sales Executive: Maria Teresa Olavarrieta

Reservations & Ticketing: Vanesa Solis

APOQUINDO 5583, OFICINA 91 LAS CONDES SANTIAGO CHILE.



Tel: 0086 021 60509685,

Global Call Center : 4001 589 689(English),

Global Call Center : 4008 071 787(Chinese)

0086 021 6089 9326


Reservation




Tel: 0086 021 6835 4522


Cargo (GSSA)


Tel: 021-60509685, +86-15068177931

021-60899326


Pudong Airport
  • Room 2-A3-M02,International Arrival Corridors,Terminal2,Pudong Airport, Shanghai,China


Tel: 0086 021 60509685

       0086 021 6089 9326


Shanghai City Ticket office (GSSA)

Rm.2110, 21 Floor, Ciros Plaza, No.388, Nanjing West Road, HuangPu District, Shanghai, China




Guangzhou

Room 502, 5th Floor Podium Building of Guangdong Int’l Hotel 339 East Huanshi Zhong Road, Guangzhou, 510098, China



Tel: +86 10-64556409, +86 10-64558536


Cargo


Tel: 0086 010 65050315

      0086 010 65054120


Beijing

Room 704, SK Tower, A6 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China



Tel: 0086 2036067405


Airport

Baiyun International Airport



Tel: Toll Free: 4001 589689 24 hours:all year round

      Call center China:4008 071 787


For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries


Tel:

Carlos Valbuena -Mobile 57 - 320 867 09 89


Mon - Fri. 08:00 - 12:30 // 13:30 - 18:00 (accessible to the public)
General Sales Agent

AVIAREPS COLOMBIA

Supervisor: Jaime Nino

Sales Manager: Claudia Prieto

Reservations & Ticketing: Jennifer Briceno

Calle 26 Nro. 59-51 Oficina 211 Torre 3 - Centro Empresarial Sarmiento Angulo - Bogota - Colombia





57 320 867 09 89


Airport Office
  • Airport: Prince Said Ibrahim International Airport (HAH)
  • MORONI- HAHAYA
  • H24

Moroni

Tel:+269 773 04 22, +269 333 04 00


08:00-3.30 Mon-Thursday, 08:00-12:00 Friday- Saturday, Sunday/public holidays closed

City Office

MORONI ITSAMBOUNI

Po box 514 MORONI ITSAMBOUNI


Comoros

Tel: 00 269 773 04 22, 33 04 00 00

269 773 00 75


Matembezi Travel & Tourism (GSA)

Itsambouni Moroni


Abijan

Tel: (00225) 05061583, (0025) 20219332, 20215538 , 20219430

(0025) 20219025


Mon-Fri 08:00-16:00 Sat 09:00-12:00

City Office

Contact person: Mr. Teshome Gebreselassie

Plateau : Avenue Chardy, Immeuble le Paris

01 BP 5897 Abidjan 01



tel: Contact Person: Mr Gomez Kodjo Cell:05 06 32 94, (00225) 21278819

(00225) 21278819

(00225) 21278819


Monday ,Wednesday ,Friday ,Saturday & Sunday :08:00 - 16:00 Tuesday &Thursday : 09:00 - 15:00

Port –Bouet Aeroport F.H.B.(Airport Office)

01 BP 5897 Abidjan 01


ZAGREB

Tel: +38598238777


09:00-16:00

General Sales Agent - Passenger

GSA: Pax

Name: CAT AVIATION

Code: ZAG

Position: reservations


Larmaca

Tel :  357 24 841 150 

        357 24 841 005


General Sales Agent

Orthodoxou Aviation Ltd, United Nations Street 44, 6042, Larmaca, Cypru

Company: Orthodoxou Aviation Ltd.


Prague

Tel: +420-224 815 374

      +420-224 815 379


Mon - Fri: 09:00 - 17:30

General Sales Agent

Company: TAL Aviation CZ sro

TAL Aviation CZ sro. Spálená 51 (5p), Prague 1, 11000, CZECH REPUBLIC


Lubumbashi

Tel: (243)812771780


Vary according to flight schedule

Luano International Airport( Airport Office)

Cocoa House House Ground floor, Kwame Nkrumah Avenue


Kinshasai

Tel: +243817006589


Mon-Sun 0830-1630

Ndjili International Airport(Airport Office)

Kinshasa

Tel: 00243-0817006585 / 00243-810884000 / 00243-0817006588


Mon - Fri 08:30 - 16:30 Sat 08:30 - 12:30

City Office

30 Juin Blvrd Aforia Immeble 1525,

P.O.Box 7585, Kinshasha Gombe



Tel: (243)818113377

(243)1801751933


Mon – Fri 08:00 – 17:00, and Sat 0800-12:30

Alamdar Tour and Travel(GSA)

Kinshasa D.R.Congo


Copenhagen

tel:  +45 75354511

      +45 75354569


Mon-Fri 09:00-17:00

Kales Airline Services(GSA-Cargo only)

Cargo Centervej 72, Billund, DK-7190


Copenhagen
Tel: +45 33 93 44 55

Mon - Fri: 09:00-17:00

Khyber International(GSA)

Vester Farimagsagade 3, 1-Sal, 1606 KBH V, Denmark


Djibouti

Tel: Mobile: 253 – 77804783 

(Area Manager) 253- 77815479 (Air Port Manager)


Airport Office

Djibouti International Airport, Ambouli Boulevard de Gaulle Street, Rue de ARTA

P.O.Box 90


Djibouti

Tel: +0025321351007

00253 21354888


Globe Travel(GSA)

Bld Administrateur Bernard Djibouti P.O. Box 1181


Cairo

Tel: Passenger: (00 202)2265 4398,

Cargo: (00 202) 22672910, (00 202) 24150959

(00 202) 26214934


Airport Office

Cairo International Airport (Terminal 3)


Cairo

Tel: (202) 2180 0935, (202) 2180 0936, (202) 2180 0937 , (202) 2180 0392 ,

Toll-Free: 080 0000 0411

(00 2 02) 21800934


08:30-15:30 Saturday-Thursday

City Office

Ethiopian Airlines, 69 Abdelhamid Badawi street , Concord el salaam Hotel


Malabo

Tel:+240-222-671141, 

Mobile: +240-333-090593, +240-333-090588

Office: (00 2 02) 21800934


Mon – Fri 08:30 – 17:00 

City Office

Independence Avenue. PDGE Building 2nd floor 

P.O.B 475 Malabo, Equatorial Guinea 


Malabo

Tel: Office: +240-333-094248,

Mob: +240-222-177327


Operational

Airport Office

Airport: Malabo International Airport


Addis Ababa

Tel: +251-11-637030

+251 116611474


Mon- Fri 07:00 -17:00
Sales Office

Ethiopian Airport Enterprise Building, Ground Floor


P.O. Box 1755, Addis Ababa

Addis Ababa

Tel: +251115178320 ,

 +251115178455

Please contact customer relation through:Support and Feedback

+251-11-5178958 ,

+251-11-6650304

+251-11- 5178455,

+251-11- 5178955

(Head office Operator) +251-11-6652222


24 hours

Bole International

Bole International Airport



P.O. Box 1755, Addis Ababa
Addis Ababa

TEL: +251 116611474

(6787  To be used in Ethiopia)


24/7 throughout the year
Reservation and Call center

 

 Ethiopian Airlines Head Office

Reservation@ethiopianairlines.com


P.O. Box 1755, Addis Ababa

Addis Ababa

Tel: +251 11 5517000 ,

 +251 11 5178320

+251 11 6611474


07:00 – 19:30 Monday to Sunday including Public Holidays
City Office

Churchill Road



P.O. Box 1755, Addis Ababa

Helsinki

Tel: +358 9 8700 350

+358 9 8700 3515


Mon - Fri 09:00 - 17:00

Kales Airline Services Oy(GSA)

Perintötie 2 D, FI-01510 Vantaa, Finland


Helsinki (also covering Estonia)

Tel: +358 10 5746572


Mon- Fri 07:00 -17:00

Matkantekijät Oy - Tourplanners Ltd(GSA)
  • Ethiopian Airport Enterprise Building, Ground Floor
  • Insinöörinkatu 7 B, 4th floor 00880 Helsinki, Finland


Tel: 082 582 6135 24 hours all year round


For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Please contact customer relation through:Support and Feedback



Tel: +33 1 48 16 04 08 ,+33 1 48 16 04 09 ,+33 1 74 37 04 80


For delayed luggage upon arrival at Paris

http://www.worldtracer.aero/filedsp/et.htm



Tel: +33 1 49 38 90 50

+33 1 49 38 90 55


Cargoworld France(GSA)

165, Avenue du Bois de la Pie - B.P. 69003 - 95970 Roissy CDG cedex




Roissy Charles de Gaulle (CDG) - Terminal 2A

CP 30237 Tremblay-en-France - 95742 Roissy CDG cedex - France


Paris

Tel: 0825 826 135

+33 153 771305


Mon - Fri 09:00 - 17:30 (ticketing desk) , Mon - Fri 09:00 - 18:00 (call center)

Air Promotion Group (APG) (GSA)

66, Avenue des Champs-Elysées (Building E - 2nd floor) - 75008Paris (M° Franklin Roosevelt)


Libreville

Tel : City office: 00241 05322020, 00241 05931660

     Area Manager Cell: 00241 01741315 , 00241 05931660 


  • Mon - Fri 08:30-17:00, Sat 8:30 – 12:00
City Office

Glass - London, Pyramide.com Bldg, 1st Floor


  • P.O. Box 12802 Libreville, Gabon

Tel : 00241 05316666Airport Senior Agent: 
  • Monday - Friday 0800 - 17:00, Sat 8:30 – 14:00
Leon Mba International Airport

Terminal Building, 1/F, Office No. 14



  • P.O. Box 12802 Libreville, Gabon

Tel :+49 69 698053 24,+49 69 698053 20


ATC Aviation Services AG(GSA)

Cargo City Süd, Geb. 641; 60549 Frankfurt /Germany





Tel : Cell:+49 (0)176 402 51387,+49-(0)69691945


Airport Admin Office

Ethiopian Airlines, Frankfurt Flughafen

Frankfurt Flughafen Terminal 1 Hall B Raum number 201-2166 house 65 60549 Frankfurt Am Main





Tel : +49-(0)69 69028794 Cell:+49(0) 151 1240 7126


Daily 18:00 - 21:00

Airport Frankfurt Ticket Services Counter

Terminal 1, Hall B Schalter 526 Frankfurt Flughafen





Tel : +49 (0) 69-770 673 052,+49 (0) 69 770 673 028
Aviareps AG(GSA)

Kaiserstrasse 77 60329 Frankfurt/Main Germany



Frankfurt am Main

Tel : +49-(0) 69 21933783 , +49-(0) 69 2740070,+49-(0) 69 26952940


City Office

Im Hauptbahnhof – Passage B-Ebene 60329 Frankfurt am Main






For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
  • Toll free 800 181 8982 24 hours all year round


Tel: (233 302) 775168 , (233 302) 778993


Mon - Fri 0800-1200 [APT Office hours subject to the seasonal flight schedule]

Kotoka International

Kotoka International Airport


Accra

Tel: (233-302)664856 , (233-302)664857 , (233-302)664858

(233-302) 673968


Mon - Fri Morning 08:00 - 12:00 , Afternoon 14:00 - 17:00 Sat 09:00 - 13:00

City Office

Cocoa House Ground floor, Kwame Nkrumah Avenue

GP 3600 Accra Ghana


ATHENS

Tel: +30 210 324 6706

3246723


9.00-17.00 Mon-Fri & 9.00-14.00 Sat

Gold Star Aviation(Passenger)

Kotoka International Airport


Conakry

Tel: +224 631 27 00 10 , +224 664 26 05 54 , +224 622 25 50 30 , +224 662 09 39 03

(00224) 30 478063 , (00224) 30012611


Mon - Fri 08:30 - 17:00 Sat 09:00 - 14:00

Guinée Voyage(GSA)

Quartier Almamyah, C. de Kaloum, République de Guinée



Tel: +852 31508122 , +852 3150 8123 , +852 3150 8125

       +852 3150 8125


Hong Kong

Unit 5, S019 Level 5 , Passenger Terminal Building 1 Cheong Hong Road , Chek Lap Kok , Lantau , Hong Kong


Hong Kong

Tel: +852 2117 0233 , +852 3968 9035

    +852 2117 1811


Mon - Fri 09:00 - 12:45 / 14:00-17:45

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

1606 New East Ocean Centre, 9 Science Museum Rd, TST East Kowloon.

1606 New East Ocean Centre, 9 Science Museum Rd, TST East Kowloon.


Budapest

Tel: +36 1 210 0067


Mon - Fri: 09:00 - 17:00

AVIAREPS Magyarorszag Kft.(GSA)

Erkel utca, 1092 Budapest, Hungary



Tel: (0181) 2232056 ,(0181) 2232058

(0181) 2230961


STIC TRAVELS PVT. LTD

2nd floor, 301 Alfa Estate Building – 39,G.T.Road, Jallandhar – 144001, Punjab

Contact: Mr.Amit Sharma



Tel: Chairman of STIC TRAVEL GROUP Mr. Subhash Goyal 9810016061 , 

          Mr. Anil Sethi- VP- Airline Sales 9811051980 ,

          Ms. Anju Wariah- for Southern India 9886428326 ,

          Ms. Bhawna Sachdeva- Head-HR 9999115867 ,

          Administration:-Ms. Sobha.PH 9811820350 , 

         DGCA - Mahesh Yadav ,9811475055 , 

         Mr. Sandeep Gupta (Finance) STIC 9560037474


STIC TRAVELS PVT LTD

Corporate Office Only STIC Travel Group2nd Floor, Tower C,Cyber Greens DLF Phase IIIGurgaon , Haryana 122 002



Tel: +91-33-22890440 ,+91-33-22890441 , +91-33-22890442

+91-33-22890443


STIC TRAVELS PVT. LTD (WHQ 14000151)

Room No. 53, 5th Floor, Chitrakoot Building,230A, A. J. C. Bose Road,Kolkata - 700020 (West Bengal)

Contacts: Ms. Sudeshna



Tel: (080) 22267613 ,(080) 22202408 , (080) 22256194

(080) 22202409


STIC TRAVELS PVT. LTD (WIG 14000243)

Unit No. 9/2, Queens Road,Bangalore - 560001

Contacts: Mr.Vinod , Mr.Shankar



Tel:  Sales Manager: Mr. Dharmesh Panchal +91 79 65244080(D) , +91 79 26554296 +91 9898060627 ,

        Senior Executive: Mr. Deepak Bhatia +91 79 6524 4081(D) , +91 79 2655 4296 +91 96625 39187 , 

        Business Development Manager: Mrs. Nomita Kothari +91 9820332154 , 


SHARAF CARGO PVT LTD (Cargo)

Unit-B,2nd Floor, Air Cargo Complex,Old Airport, Ahmedabad 380 004, Gujarat, India



Email: (011) 23312304 ,(011) 23320845

(011) 23329235


STIC TRAVELS PVT. LTD (RZQ 14381496)

Alps Building, 1st floor 56 Janpath, New Delhi – 110001



0008001007947 (24/7 available) ,

Mumbai Ticket Office:91 22 28395247


 (09:00 to 17:00 hours MON to FRI)

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Mumbai

Tel: 28395247

(Reservations) Toll Free 0008001007947 ,

Accounts: 28395026 ,

Sales: 28395468 ,

Admin: 228395245


Mon - Fri 09:00 - 17:00 LT

Mumbai Ticket Office Ethiopian Airlines (14000011)

2-5 Chintamani Plaza, Andheri Kurla RoadAndheri East, Mumbai 400 099


Mumbai

Tel: 66859410 , 66859411 , 28366700 Ext 3514

      66859412


Mon - Fri 09:00 - 17:00 LT

Mumbai Airport Office Ethiopian Airlines (14000125)

E8 – 3060 Level 3Chhatrapati Shivaji International Airport New Terminal 2B, Sahar Road, Andheri EastMumbai400099


Pune

Tel:0094114366990 ,0094114377815 , 0094114377816 ,Accounts (8802) 8837484

      0094112580737


VMS AVIATION AIR SERVICES PVT LTD (UBN 07300171)

48A, DR LESTER JAMES PEIRIS MAWATHA,COLOMBO – 05 SRI LANKA


Mumbai

Tel: 26828415 , 26828416

      26828417


Mumbai Cargo Office Ethiopian Airlines

Mumbai Cargo Office Ethiopian Airlines



Tel: (020) 41227999 ,(020) 26056451 , (020) 26131647 ,Accounts (020) 41210069

          (020) 26130782

Manager: Kajal Bhojwani , Mobile: 9325066588 , 7620099991 , Karan: 9860401352


LEONARD TRAVELS PVT LTD (WJX 14383423)

Tej House 1st floor, 5 Mahatma Gandhi RoadPune 411 001



Tel: (8802) 8835802 ,(8802) 8835803 , (8802) 8835460 ,Accounts (8802) 8837484

(8802) 8826678

Resi: Azad: 8821569 ,Mobile: 0088 01711524097

Azad Direct: (8802) 9887711 ,Salahuddin: 0088 01711595610

Resi: Amin: (8802) 9338548 ,Salahuddin: +8801819257221

Afzal Hossain: +88 01711635146 ,Salahuddin: 88028835802 , Qayyum: 8801819220198

Reservation: Nasreen + 88 01730062981


MAAS TRAVELS & TOURS LTD (WEV 42380391)

101 R. M. Center, 5th Floor, Gulshan Avenue Gulshan 2, Dhaka 1212, Bangladesh



Tel: (044) 24330211 ,(044) 24351829 , (044) 24330659 , (044) 24330098

(044) 24330170


STIC TRAVELS PVT. LTD (WER 14000136)

Temple Tower, 672, Anna Salai Nandanam, Mount Road, Chennai – 600035

Contact: Mr. Prasanna Raghavan 9176644221 , prasanna.raghavan @sticgroup.com


Nepal

Tel: (00977 1) 4423370 ,(00977 1) 4418100 , (00977 1) 4418400 , (00977 1) 4413734

Presidant: Name :Mr. Suman Pandey , 9851020294 

Sales Manager: Mr. Rajendra Adhikari , 00977 9851074314 

Counter Supervisor: Name:Ms. Sudha Baniya , 00977 9841500723 


EXPLORE HIMALAYA TRAVEL INC.
  • Amrit Marg, Bhagawan Bahal, Thamel, Kathmandu, NepalGPO Box: 4902





Email: (040) 66618755 ,(040) 23231451 , (040) 23210131

(040) 66612966


STIC TRAVELS PVT. LTD (WKG 14000114)(GSA)

No 3-5-874/A, Ground floor, Vipanchi Estate, Hyderguda, Hyderabad – 500029, Andhra Pradesh


Jakarta

Email:(+62 21) 8356214 ,(+62 21) 8356215 , (+62 21) 8356217

(+62 21) 8353937


Mon - Fri: 08:30 – 17:00

PT Ayuberga

Mezzanine Floor, Block 1. Menara Imperium Jln. HR. Rasuna Said kav 1 Jakarta – Selatan 12980 Indonesia



 

Tel:35315268371 24 hours all year around

 Reservation Number 01 8125916


09:30 – 17:30 Monday to Friday

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Ethiopian Airlines, Mezzanine Floor, Terminal 1 Dublin Airport, Ireland



tel: Toll_free 006633813414


24 hours all year round

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries


Tel:+81-3-6453-7577

+81-3-6453-7575


Mon - Fri 09:30-17:30

General Sales Agent

Global Service Agency Co., Ltd.

7F, Sunshine BLDG. Shiba 5-31-10 Shiba, Minato-Ku Tokyo 108-0014, Japan



Tel: +962 6 5688301

       +962 6 5688302


Sat - Wed: 08:30 - 18:00, Thu 08:30 -14:00, Closed on Fri

General Sales Agent

Al Karmel Travel

Jabal Al-Hussein, 191 Khalid Bin Al-Walid Street, 1F, Amman Jordan


Mombasa

Tel : Reservations: +254 41 2319977/79


Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00

City Office

TSS Tower, Nkrumah Road


P.O. BOX 94600-80115 Mombasa, Kenya

Nairobi

Tel : Landline: +254 20 827480 Cell: +254 732900760,+254 20822709


General Sales Agent (Cargo)

Freight In Time

JKIA African Cargo Building 2nd floor Room S28 Block B 


P.O. BOX 2459-00100 Nairobi
Nairobi

Tel : +254 202296000 +254723786649 / 734666066 / 733666061,+254 02 2219007


Mon - Fri 08:30 – 17:00 Sat 09:00 - 13:00

City Office

Bruce House Muindi Mbingu Street


P.O. BOX 42901 - 00100 Nairobi

Mombasa

Tel : Landline: +254 41 2011199


Airport Office

Moi International Airport

Terminal 1





For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Toll_free 0800720982


24 hours all year round

Nairobi

Tel : 0733666066 +254 722 518 532 Airport Manager

Mobile,(+254 20) 221 9007


Airport Office

Jomo Kenyatta International Airport Terminal 1C

Unit 2, Jomo Kenyatta International Airport, Nairobi


Kuwait City

Tel: +965 22 27 06 00 EXTENSION:2304, 2305, 2306, or 2302

     +965 222 70 606


SUN-THU፡ 09:00AM-06:00PM SAT: 09:00AM-03:00PM

General Sales Agent

M/S Al-Sawan Company W.L.L

Thunayan Al Ghanim Building, Fahad Al Salem Street, Sheraton Round-about, P.O. Box 576, 13006, Safat, Kuwait

www.ethiopianairlines.com/KW/EN/


Riga
Tel : +371-6788 9984 , +371-6601 2055
  • Mon - Fri: 09:00 - 17:00
General Sales Agent - Passenger only

Baltic GSA, SIA

Skolas iela 21-203a, LV-1010, Riga, Latvia





Beirut

Tel: +961-1752846/7 +961-1740219

+961-1752845


Mon - Fri 08:00 – 16:00 Sat 0800 - 1300

City Office

Clemenceau St. Gefinor Center, Block (B),Ground floor

Beirut, Lebanon



Tel: +357-24841150/22765990 +962-65688301 +963-112216265/2211941


General Sales Agent

Orthodoxou Aviation Group (Managing Director),Alkarmel Travel

Cyprus city: Larnaca,Jordan city: Amman,Syria city: Damascus

Orthodoxou Tower, 44 United Nations Street,Furdos Street



Tel: +961 162 9814


2200 - 0600(Mon - Sun)

Airport Office

Rafic Hariri International

Airport Raod, 1st Floor room number 1114


Riga

Tel: +370 5205 4794

+370 5205 1964


Mon - Fri: 09:00 - 17:00

Baltic GSA, SIA (GSA)

Skolas iela 21-203a, LV-1010, Riga, Latvia


Brussels

Tel : +32 2 716 0060,+32 2 716 0086


Mon - Fri 09:00-16:30, Closed on Thursday 12:30-13:30

Kales Airline Services (GSA)

Kales Airline Services, Park Hill, J.E. Mommaertslaan 18A, 1831 Diegem


Mauritius & Madagascar

Tel: 230-203-2000/2082

      230-212-4050


Ireland Blyth Ltd.(GSA)

Ireland Blyth Ltd. Aviation Pole 5th floor IBL House Caudan Port Louis Mauritius



Tel:+265 1 700782


Mon - Sun: 07:30Am - 04:30Pm.

Airport Office (Kamusu International Airport)

Kamuzu International Airport, 1st floor room M23




Tel:+265992692011 and 2012 and 2012


Town office address

Chibisa House




Lilongwe

Tel:+265 88 8842734

mob: 1776003 /1771002/1771308/+265 1 772031


Mon - Friday: 07:30 Am - 04:30 Pm

City Office

Kenyata Drive Street, Mantion service Station Building , Lilongwe





Blantyre
Tel: +265 1 692022/+265 1 692011

      +81-3-6453-7575


Mon - Sun: 08:00 Am - 05:00 Pm.

Airport Office (Chileka airport)

Chileka Airport



Tel: Toll_free 60392121819


24 hours all year round

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Kuala Lumpur

Tel: (+603) 2141 2190 / 2142 0581 / 0582 / 2142 2060

(+603) 2141 0429


Mon – Fri : 09:00 - 18:00 Closed on Sat/Sun/Public Holiday

Abadi Aviation Services Sdn. Bhd.(GSA)
  • Suite 1603, Level 16 Central Plaza, Box CP73, 34 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia.



Mon - Thu: Morning: 08:00-12:30 Afternoon: 13:00-16:30 Fri Morning:08:00-12:30 Afternoon:15:00-16:30 Sat 09:00-13:00

Airport Office (Keita International Airport)

First floor


Bamako

Tel: +22320226036, (00223) 20 22 20 88 

free_call +22366765630


Monday to Thursday 8:00 to 4:30 p.m. Friday 08:00 to 12: 30 and 3:00 p.m. to 4:30 p.m. Saturday 9: 00 to 1:00 p.m.

City Office

Mali, Bamako, Square Patrice Lumumba

P.O. Box 1841, Bamako, Mali


Sleima

Tel: +356 21 322 992

322 996


9.00-13.00 14.00-17.00

Pax(GSA)

NAME: Discover the World Marketing

Position: res & tktg


Mauritius & Madagascar

Tel: 230-203-2000 / 230-203-2082

230-212-4050


Ireland Blyth Ltd.(GSA)

Ireland Blyth Ltd. Aviation Pole 5th floor IBL House Caudan Port Louis Mauritius



Tel: + 55 - 5596-3550


09:00 - 18:00 Mon - Fri. (accessible to the public).

AVIAREPS S. de RL de CV(GSA)

Country Manager Rafael Aponte

Sales Manager Alejandro Lemus

Reservation and Ticketing Supervisor Rosa Zepeda

Reservation Agent Yessica Utrilla Alonso

Sales Executive Karla Montoya

Sales Executive Beatriz Quintero

Administration Evelyn Vera / Eduardo Ramirez

Montes Urales 723 PH1A Col. Lomas de Chapultepec Miguel Hidalgo CP11000 Mexico D.F


Maputo

Tel : +258 21467805 / +258848672917


08:00-17:00

Airport Office

Maputo International Airport






Tel : Cell:+258 823144211/845072366 / 845072366Land line +258 21314421,+258 21303596


Mon - Fri 08:00-17:00 Satrday 09:00-12:00

Lusoglobo Tours, LDA(GSA)

Av 25 De Setembro Edificio Time Square 270, Block 4

First Floor no. 6, Maputo Mozambique






Tel: + 31 20 406 81 44

+31 20 405 46 49


Kales Airline Services BV(GSA-Passenger)

WTC Toren A7 – Shiphol Boulevard 145 Box – 145 1118 BG Schiphol, The Netherlands

www.kales.com


Kano
  • Tel : 08144212215

Airport Office

International Departure Hall


Abuja

Tel : Landlines: +234 (0)9 2906844, +234-(0)9 2904941 +234-(0)9 2904941 Mobile: +234(0)8039759711 Sales Team: +2348032418516


Mon-Fri 08:30Am 05:00Pm Sat.09:00Am-14:00Pm

City Office

Ethiopian Airlines Silverbird Entertainment Center, Plot 1161, Memorial Drive, Central Business District. Abuja. Shop N0. 30

No. 1 Ladi Kwali Street, Maitema, Abuja-Nigeria

ZENITH BANK : 1011937617 (NGN) 5070082125 (USD)

GT BANK: 0168564227 (NGN) 0168851280 (USD)

ACCESS BANK 0700240737(NGN) 0700240744(USD)



Email : +234-1-7744710/7751921 /7751923,+234-1-4616297


Mon - Sun: 08:30-17:00

Murtala Mohammed International Airport, Ikeja, Lagos (Airport Office)

Murtala Mohammed International Airport, Ikeja, Lagos



Tel : +234-1-7744710 / 7751921/3,+234-1-4616297


Mon - Sun: 08:30-17:00

Murtala Mohammed International Airport, Ikeja, Lagos

Murtala Mohammed International Airport, Ikeja, Lagos


Oslo

Tel: +4723292540

+4722361305


Mon-Fri 09:00-17:00

Kales Airline Services AS(GSA Cargo only)

Kristian Augustsgt 13, 0164 Oslo, Norway


Oslo

Tel: +47 22 06 44 01


Mon - Fri: 09:00 - 16:00

Flyservice AS(GSA Passenger only)

Torggata 10 0181 Oslo Norway


Muscat
  • Tel: 00968-24819119/24817676,00968-24815815

General Sales Agent

National Travel Tourism, Postal Code P.O. Box 962, Muscat, Postal code 100, Sultanate of Oman


Tradewinds Associates
Tel : 009221-5661712-14 , 009221-5661715
General Sales Agent

Trade Wind Associates (Pvt) ltd, 33-Hotel Metropole, Merewether Road





Tel: 511 446 4419, 511 2410098, 511 2418303


09:00 - 18:00 Mon - Fri (accessible to the public)

AVIAREPS PERU (GSA)
  • Country Manager Vilma Schenone
  • Reservation Supervisor Barbara Oviedo
  • Finance Supervisor Luis Casaretto
  • Marketing Gabriela Bustamante
  • Av. Jose Pardo 601 of 1202 Miraflores


Tel: +632 848 0978 to 79

+632 848 1859


Ethiopian Airlines Philippines Branch (GSA)

GSA: Pan Euro International 12/F Frabelle Business Center 111 Rada St. Lagaspi Village, Makati City 1229


Warsaw

Tel:+ 48 22 627 2259,

sales + 48 22 625 0467

       + 48 22 625 3146


Mon - Fri: 09:00 - 17:00

TAL Aviation Poland Ltd (GAS)

TAL Aviation Poland Ltd., Al. Ujazdowskie 20, 00-478 Warsaw, POLAND


Lisbon

Tel: +351 21 7817470

+351 21 7817479


Morning: 09:30 - 13:00 Afternoon: 13:30 - 18:00

Airmat - Air Travel Management (GSA)

C/Campo Grande 220b, 1700-094 Lisbon, Portugal


Doha

Tel: +974 44161010

+974 44414928


City Office

Diamond Hotel Bldg Tariq bin Zayed Street, Old Al Ghanim 16 Doha, Ad Dawhah, Qatar

P.O.Box 7377



Tel: +242-06 833 9333, +242-06 510 0663

31 020 655 3686


Euro World Sarl(GSA)

Euro World Sarl,Immeuble Arc-En face chambre de Commerce, 1st floor-Centre Ville,Brazzaville



Tel: 00242 0650 80 491


Mon- Sun :8.00AM-6.00PM

Maya-Maya Airport (Airport office)

Ponte Noire

Tel: 06 9833563, 06 670 0252, 065100663

242-069281057


City Office

52,Avenue Charles De Gaulle Street, Immeube Lincoln Immoco. Ground Floor .

Mon - Fri: 08:00 - 19:00 Saturdays: 08:00 - 18:00 Sundays : 10:00 - 14:00

Airport: Ponte Noire


Moscow

Tel: +7 (495) 937-59-45

        07 495 937 5951/812 740 3821


Aviareps AG (GSA)

14 Olimpiysky Prospekt, Moscow, Russia, 129090



Tel: (250) 525570440, (250) 525570442, (250) 788751585, (250) 788220220


Euroworld Travel Services (GSA)

UTC Building,Office #25,P.O.Box No.385,Kigali,Rwanda



Tel: (250) 788380677


Kigali International Airport

Departure Terminal, Off No. DL029 Dubai International


Kigali

Tel: (250) 525 570440, (250) 525 570442, (250) 788751585, (250) 788220220, Area Manager (250) 525 570441 or (250) 788562469

(250) 570441, (250) 252570441 (Area Manager)


Mon - Sat: 08:00 Am-20:00 Pm Sun Holidays: 10:00 Am-14:00 Pm

City Office

UTC Building, office no.25

P.O. Box 385, Kigali


Riyadh

Tel: (+966) 11 4782140, (+966) 11 4789763

9:00 AM - 6:00 PM

(+966) 11 4793155


City Office

AlZouman Center Old Airport Road (Beside White Palace Hotel)

P.O. BOX: 7543, Riyadh: 11472


Riyadh

Tel: +966 114789763, +966 505217168


ONLINE SALES CONTACT


Tel: Toll free: 800 814 0018


24 hours all year round

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries

Jeddah

Tel: 00966 6524112, 800 814 0018

08:30 – 05:30

00966 2 6516670


ONLINE SALES CONTACT

Saudi Arabia, Jeddah, Madina Road


Dammam

Tel: 00966 (3) 898 4696, 00966 559 540 076

9:00 AM- 6:00 PM

+00966 (3) 8991539


City Office

Jeddah

tel: (+966) 12 6512365, (+966) 12 6516614 , (+966) 12 6512996

(+966) 12 6516670


City Office

Adham Commercial Center Madina Road (Towards downtown)

P.O. BOX: 8913, Jeddah: 21492


Dakar

Tel: 00 221 33 823 55 52, 00 221 33 823 55 54

00 221 33 823 5541


City Office

Immeuble la rotonde Rue Dr Theze

P.O. Box 50800 CP18524 Dakar, Senegal



Tel: 00 221 33 820 93 96

00 221 33 823 5541


Leopold Sedar Senghor International Airport

Leopold Sedar Senghor International Airport


BELGRADE

Tel: 381114146543

        2631091


09:00-16:00

CAT AVIATION ( Passenger)

Position: reservations



Tel : (+248) 428 88 88, (+248)428 89 07, +2482616536


Masons Travel (Pty) Ltd (GSA)

Revolution Avenue, Michel Building, Victoria, Mahe, Seychelles


P.O. Box 459, Victoria, Mahe, Seychelles

Freetown

Tel: (232) 22 221 481

       232 22 227470


IPC Tours and Travels

22 Siaka Stevens Street, P.O.Box 1434,Freetown,Sierraleone

www.ipctravel.com


LJUBLJANA

Tel: 38614360298

4360299


09:00-16:00

CAT AVIATION (Passenger)

Position: reservations


Singapore

Tel: (65) 6538 5515, (65) 6538 6860, (65) 6538 2352

(65) 6538 3183


Maple Aviation Pte.Ltd

133 New Bridge Road #14-05 Chinatown Point Singapore 059413


Hargeisa

Tel: 252 634832350


City Office

P.O. Box 12923


Mogadishu

Tel: +2521604934, +252634426033, +252615388888


Saturday-Thursday 0800 Am- 0400Pm

Hargeisa National Travel & Tourism Agency (HANTTA)

Makkah Mukarah Road, Mogadishu, Somalia




Airport Office

Hargeisa

Tel: +2522528445,+ 25263 4855950, + 25263 4855951, + 25263 4855952, + 25263 4855953


Mon-Sun 08:00Am-6:00Pm

Noble Travel Agency (GSA)

Nobel Travel Agency,26 Jun Main Road,Emarat Alkhayr Building, 1st Floor , Hargiessa, Somali Land


Durban

Tel:+27 (0) 87 1100 170


08:30 to 1700 Mon to Fri

City Office

Cape Town

Tel: 087 110 0168, 087 110 0173

087 110 0168, 087 110 0173

021 936 3668


8:30 to 17:00 Mon to Fri

Cape Town

47 Strand Street, Cape Town

1st Floor, International Departures Cape Town International



Tel: 011 390 3819, 083-325-3347


Monday - Sunday 09:00 15:00

Airport Operations Office

First floor International Departures Terminal A,O.R.Tambo International Airport Johannesburg


Johannesburg

Tel:011 326 1190,

Toll-free : 0800 984 023 24 Hour


08:30 to 17:00 Monday to Friday

Contact for South Africa


Unit 7- Ridgeview Office Park 248 Kent Avenue, Ferndale, Randburg






Tel: +82-32-743-5698


TUE, THU, SAT: 01Pm to 10Pm

Incheon Airport

#2056, Passenger Terminal, Incheon Int`l Airport Woonseo-dong, Joong-Gu, Incheon City, Korea


Seoul

Tel: +82-2-733-0325

      +82-2-771-1157


MON-FRI 09AM to 06PM

City Office

12F, Twin Tree Tower A

6 Yulgok-ro, Jongro-gu, Seoul, Korea (03142)


Juba

Tel: Station Manager: +211955336505


Airport Office

Juba

Tel: Area Manager +211956988408

Cargo Manager +211 956124802


City Office
    • Airport-Ministries Road Panorama Building Ground Floo

cargo sales agent

  • Contact: David Njuguna
  • Juba Raha Complex, Juba Town, South Sudan

Madrid

Tel: +34 91 402 2718

+34 91 4015239


Morning: 09:30 - 14:00 Afternoon: 15:00 - 18:00

Air Travel Management - Passenger

C/Diego De Leon 69 - 28006 Madrid, Spain



Tel: + 34931888690


CRS Airlines representatives SL ( ET CARGO GSSA )

offices:MAD|BCN|BO|VLC|LIS|OPO


Colombo 5

Tel: 0094 11 2502209, 0094 11 2502198

0094 11 2580737


VMS AIR SERVICES

VMS Aviation Air Services Pvt Ltd 48/A , Dr. Lester James Pieris Mawatha


Khartoum

Tel: +249-83-762088, +249-83-762092, +249-83-762063, +249-83-762062

+ 249-83-788428


(Local Time) Sun – Thu 09:00 – 16:30 Sat 10:00 – 14:00

City Office

Parliament St. Elshiekh Mustafa Elamin Build

P.o Box 944 Khartoum, Sudan



Tel: +249-83-790991


Operational

Khartoum International Airport

Khartoum



Tel:+46 0859360170


Arlanda International Airport

Arlanda Airport Terminal 5


Stockholm

Tel: +46 8 594 411 90

+46 8 594 422 44


Mon-Fri 08:00-17:30

GSA for Cargo

Söderbyvägen 3C, SE-190 60 Arlandastad, Sweden


Stockholm

Tel: +46(0)8 - 505 135 49, +46(0)8 - 440 2900 , +46(0)8 - 440 0060

+46(0)8 20 66 22


Mon-Fri 09:00-17:00

City Office

Kungsgatan 37, 111 56 Stockholm, Sweden


Malmö

Tel: +46 4036 3800

+46 4036 3818


Mon-Fri 08:00-17:30

GSA for Cargo

Regementsgatan 8, 1 Tr , Se-211 42 Malmö Sweden


Zurich
Tel : +41 44 286 99 68 ,+41 44 286 99 68
Airlinecenter / AVIAREPS

Airline- & Tourism Center GmbH, Badenerstrasse 15, 8004 Zurich, Switzerland



Damascus

Tel: 963 2235225

963 11 2211941


Al Tarek

Damascus,Syria



Tel :  Ext. 116 - 118,+886-2-2740-7722,+886-2-2740-5570

Mon - Fri 08:30 - 18:00

Apex Travel Service (GSA)

6F-3, No.57, Fu Hsin N. Road, Taipei, Taiwan, R.O.C






    Tel: +255 (0) 774417070

    (255-24)223152


    Mon - Sun: 01:00 – 05:00, 13:00 - 17:00

    Zanzibar International Airport

    Kisauni Area

    P.O Box 3074 Zanzibar, Tanzania


    Zanzibar

    Tel: Office: (255-24) 2231527, Office: (255-24) 2231528, Office: (255-24) 2232958, 

    Mobile: 255(0) 777 667 665

    (255-24)223152


    Mon - Thu 08:30-13:00 / 14:00-17:00 Fri 08:30-12:00 / 14:00- 17:00 Sat 08:30-12:30

    City Office

    Malindi street, Opposite Friday Mosque Zanzibar

    P.O Box 3074 Zanzibar, Tanzania



    Tel: (255) 2554159


    Mon - Sun 13:00 - 17:00

    Kilimanjaro International Airport

    Departure lounge



    Tel: (255- 22) 2844243, (255-656)620 990, (255-786) 285 898, (255-789 146 979)


    Mon - Sun: 11:00-18:00

    Dar es Salaam International Airport

    Ethiopian Airlines Dar es Salaam International Airport 1st Floor Rm No 1003



    Tel: +66 0 21343062, +66 0 21343063, +66 0 21343064

    +66 0 21343060


    Everyday

    Suvarnabhumi International Airport

    2nd Floor, Unit Z2-016, Airlines Operation Building (AOB) 999 Moo 1, Nong Prue, Bang Phli, Samut Prakan 10540 Thailand


    Bangkok

    Tel: +66 0 26534366, +66 0 26534367

    +66 0 26534370


    Mon - Fri 08:30 - 17:30

    City Office

    18th Floor, Unit 1807 140 One Pacific Palace, Sukhumvit Road, Klongtoey, Bangkok 10110, Thailand


    Lome
    Tel : 

    228 22217074 , 228 22218738 , 228 22261240 ,228 22221832 , Ext 4517


    Mon - Fri 08:00-17:30 Sat 09:00-12:00

    City Office

    Hotel Palm Beach, 1 Rue Komore






    P.O. Box 12923

    Lome
    Tel : 

    (228) 22263029,(228) 22261240,(228)22221832,Ext 4517



    Mon - Sun per flight schedule

    Airport Office

    Aeroport Gnassingbe, Eyadema P.O. BOX 12923, Lome, Togo





    TUNIS

    Tel: +216-71-906 000

    +216-71-904110


    City: Mon-Fri 08.00 to 18.00 Sat 08.00 to 13.00

    General Sales Agent - Passenger

    Position: res & tktg


    ISTANBUL

    Tel: +90-212-4441472

    +90-212-2454465


    City: Mon-Fri 08.00 to 18.00 Sat 10.00 to 13.00

    AIRMARK Airline Marketing & Services(Cargo)

    Position:reservations


    ISTANBUL

    Tel: +90-212-2315919

    2309171


    City: 09.00- 17.00

    PANORAMA HAVACILIK VE TURIZM LTD (Passenger)

    Position: Sales & Reservations


    Entebbe

    Tel : +256 414 321130


    Mon - Fri 09:00-18:00

    Airport Office

    Entebbe International Airport





    Kampala

    Tel : Sales Rep: Mobile:0759578633, landline:0414254796, +256 414 345577, +256 414 345578, Reservations: +256 414 254796, +256 414 254797 Management: +256 414 345118,+256 414231455,

    Area Manager:Mobile:0752 745118, landline:0414231455

    Senior Sales Rep::Mobile:0705 775578, landline:0414254796


    Mon - Fri 08:30Am - 05:00Pm Sat and Public Holidays 09:00Am - 01:00Pm

    City Ticket Office

    Plot 1 Kimathi Avenue P.O. Box 3591 Kampala







    Dubai – United Arab Emirates

    Tel: 009714 2999883

           009714 2980111


    Sat - Thu 09:00 - 18:00

    Asian Air Travel & Tours Agency

    Ground Floor, NR Lootah Bldg, Clock Tower, Port Saeed Rd, Deira, Dubai.

    P.O. Box: 65006, Dubai UAE


    Dubai – United Arab Emirates

    Tel:  (9714) 224 4841

          (009714) 2161807, (009714) 2162885, (009714) 2162833


    Office shift: Sat - Thu 08:00 - 16:00 Afternoon shift: Sat - Fri 12:30 - 20:30 Night shift: Sat - Fri 23:00 - 07:00

    Dubai International Airport

    Departure Terminal One, Off No. 1018 & 1086 Dubai International Airport

    P.O. Box 7140, Dubai UAE



    Abu Dhabi

    Tel: 009712-6268337

           +9712 2 6273333, +971 2 6218000


    Sat - Thu 8:00 - 19:30 (no lunch breaks on shift basis)

    Salem Travel Agency

    Salem Travel Agency, Abu Dhabi, UAE

    P.O.Box 346, Abu Dhabi UAE.


    Dubai – United Arab Emirates

    Tel: (9714) 2273306

     

    Reservations: 800035702401,

    Admin : (9714) 223 6639, (9714) 223 7963 Extn 4


    Ticketing & Reservations: Sat - Thu 08:00AM – 6:00PM

    City Office

    Ground Floor, Al Garhoud Complex (Lootah Building), Airport Road, Street No. 2, Community 214, Al Garhoud, Dubai, Near GIGICO Metro Station Left EXIT Or EXIT 2, 3R Building after AL TAYER MOTORS SERVICE CENTER on the right hand side

    P.O. Box 7140, Dubai UAE


    London

    Tel: Reservations: 0800 016 3449 , 0208 987 7000, Trade support/Groups: +44 0208987 2480

    +44 020 8747 9339


    Reservations: 24 hours Administration/Management: Mon - Fri: 09:00- 17:30

    City Office

    1 Dukes Gate, Acton Lane, London W4 5DX

    http://www.londontown.com/



    Tel: +44 020 8745 4235

            +44 020 8745 7936


    General enquiries 0900 - 1700 Mon - Fri. Operational enquiries 15:30 - 23:00

    Airport Office(London Heathrow)

    L5.0170 Terminal 2, The Queen’s Terminal London Heathrow Airport Middlesex, TW6 1EW



    Tel: Office Telephone:+44 (0) 1753 686 937 

    Mobile:+44 (0) 7779 017 844


    Air Liaison Ltd(Cargo Only)

    Unit B2X, Skyway 14, Calder Way, Poyle , Berkshire, SL3 0BQ



    Email :+ 310 641 1235, + 310 641 1206,+ 310 641 1208


    Los Angeles World Wide Airport

    380 World Way , Tom Bradley Int’l Terminal Office No. 3336A, Los Angeles, CA 90045, USA



    Tel : 973 3530223,973 3530222


    Newark Liberty international airport

    18 terminal B , level 3 Newark Liberty international airport , Newark NJ 07114



    Email : 703 572 6809,703 572 8738


    Washington Dulles International Airport

    Ethiopian Airlines, 1 Saarinen Circle, Dulles International Airport Lower Level Office # G - 53G Sterling, VA 20166


    Washington DC

    Tel: 703 682 0570, Toll free:1-800 445 2733,703 682 0573


    Mon - Sat: 09:00Am - 05:00Pm

    City Office

    277 South Washington Street, Suite 120, Alexandria VA 22314







    Tel : 630 595 2323,630 595 3232


    Heavyweight Air Express

    1555 Mittel Blvd Suite C, Wood Dale IL, 60191




    Tel: 58-212-761-4478, cel Paul:(0058) 416-6233588

    58-212-7619248


    09:00 - 17:00 (accessible to the public)

    AVIAREPS VENEZUELA - (legal name "Sin Fronteras Representaciones C.A.")

    Boulevard de Sabana Grande - Edificio Galerias Bolivar - Torre A - Oficina 11-A - Caracas 1050 - Venezuela

    Country Manager:Paul Eggenschwiller

    Supervisor:Rosa Gonzalez

    Boulevard de Sabana Grande - Edificio Galerias Bolivar - Torre A - Oficina 11-A - Caracas 1050 - Venezuela


    Ho Chi Minh

    Tel: (84-8) 3547 2277 (Ext 201)

    (84-8) 3547 2650


    Vector Aviation Co.Ltd(GSA)

    Hai Au Building (11th floor) 39B, Truong Son str., Tan Bin Dist, Ho Chi Minh, Vietnam



    • Tel : +967 1 348 188

    Sun, Mon, Wed: 09:00Am - 05:30 Pm Thu ,Fri & Sat 10:00Am - 01:30 Pm

    Sana’a International Airport

    Sana&bdquo a International Airport


    PO.BOX 7298 Sana a Rep. of Yemen

    Sana’a
    • Tel : 9671 426 837 , Sales:9671 426 833(5 lines),9671 426 836

    Sat - Wed: Morning 08:30 - 13.00, Afternoon 16:00 to 19:30 Thu 08:30 - 13:00, Closed on Fri

    Marib Travel & Tourism(GSA)

    Beirut Street Faj Attan Road







    • PO.Box 7298, Hadda, Sana a
    Sana’a

    Tel :+967 1 427 993,+967 1 427 992


    Sat - Wed : 08:30 - 13:00 / 16:00 - 19:30 Thu : 08:30 – 13:00

    City Office

    Beirut Street, Faj Attan Road






    PO.Box 7298, Sana’a Rep. of Yemen


    Tel: +260 211 271 141, +260 211 271 313  ext 473,

    Mobile: +260 955 271141, + 260 969 236401


    09:30 to 04:00

    Kenneth Kaunda International Airport

    Main Terminal Building

    P.O Box 32240 Lusaka, Zambia


    Lusaka

    Tel: +260 211 236401-03, Mobile:+260-955 236401, +260-979 821 971, +260 969236401

    (260) 1- 236401


    Mon - Fri:08:00 to 04:30 Saturdays: 09:00-12:00 Closed on Sunday and Public Holidays

    City Office

    Ethiopian Airlines Garden Plaza Building, First Floor, Thabo Mbeki Road, opposite ZICA offices, Lusaka Zambia .

    P.o.Box 32240 Lusaka, Zambia


    Ndola

    Tel: Office: +260-212-615368,

    Mobile: +260-950 585343, +260-971 107928


    Mon - Fri: 08:00Am - 04:30 Pm Sat & Sun: 09:00Am - 04:00 Pm

    City Office

    Simon Mwansa Kapwepwe International Airport


    Harare

    Tel : Reservations : +263 4 790705, +263 4 795215, +263 4 795216, +263 771 261 678 (During working hours), Airport : +263 4 575191, +263 716 800209


    • Mon-Fri: 08:00-16:30 Saturday: 08:00-12:00
    City Office

    5 Lezard Avenue Milton Park Harare





    Information About Mile Balance and Expiry

    When do my miles expire?

    The miles earned are valid for 3 years as of the date they are credited to your account. The information regarding the expiring miles(if any) is indicated on your mileage statement which is sent to your email address as well as displayed online after logging in to your account using this link. 

    The validity of expiring miles will be extended for one more calendar year if you travel on full fare tickets, purchase miles or register eligible activities from services taken with our Non-Airline Partners during the year when your miles are due for expiry. Please note that activities such as award mile refunds and flights taken on ShebaMiles award tickets will not extend the validity of your expiring miles.

    Request Missing Mile

    How can I claim my missing miles on Ethiopian Airlines?

    You can request missing mile credit online using your membership number as log-in ID and password. For flights completed with Ethiopian, please follow this  link and fill out the necessary self-explanatory requests:

    I'm a member of one of the Star Alliance member Airlines. How can I claim my missing flights operated by Ethiopian Airlines?

    If you are a member of Star Alliance member Airline Frequent Flyer Program and in order to receive credit for missing flights, you will need to send a copy of your ticket receipt and original boarding passes to your Loyalty program service center. For such situations, it is always advisable to retain your original boarding passes and a copy of the tickets until the miles appear in your account statement.

    How can I claim my missing flights on Partner Airlines?

    You can request missing mile here for flights completed with Star Alliance member airlines and Malawian Airlines. For your missing flights on ASKY, please forward the scanned copy of your tickets and boarding passes to shebamiles@ethiopianairlines.com.

    Redeem Miles

    Can I purchase Miles in order to issue an award ticket?

    You can purchase minimum of 1,000 miles and maximum of 20,000 miles to issue an award ticket in 12 consecutive months and if you are on Blue, Silver ,Gold  or Platinum membership Tier levels.

    Where do I go for upgrades?

    You can order Upgrade Award at Ethiopian Airlines ticket office for a higher cabin on advance reservation. Upgrade Award can also be completed at check-in and boarding process using a purchased ticket and confirmed boarding pass on the actual boarding date.

     

    However, for upgrade applications on Star Alliance member airlines is allowed only through the Ethiopian Airlines website.  Please log on to your membership account and click here to process your Star Alliance upgrade award.

    How can I request for an award ticket?

    You can log in and apply on-line through this link or contact the nearest Ethiopian Airlines Ticket office for assisted award redemption.

    What is the requirement to upgrade my flight against miles?

    You can enjoy a higher class of service when you have paid for the immediate lower cabin eligible class on Ethiopian Airlines and Star Alliance Member Airlines and if the desired seats are available.

    How many days in advance do I need to make my award ticket reservation?

    Application for an Award Ticket is open from 365 days to 2 days before flight departure.

    Application confirmed more than 96 hours before scheduled flight departure should be ticketed before 72 hours before scheduled departure.  Applications confirmed within 96 hours should be ticketed within 24 hours of the scheduled departure.

    ShebaMiles Membership Card

    I lost my card. Can I get a new one?

    Please log in and check the mailing address in your profile and as per the mailing address standard of your country of residence and if it is complete,You can click here to go to the log in page.

    Why don't I get a permanent membership card on time?

    There could be multiple reasons that you have not yet received your permanent membership card. The following could be the reasons:

    1. The physical mailing address you provided when registering to the program may not be correct. Please log-in and check your address.

    2. You have not yet qualified for a permanent ShebaMiles card. Click here for the requirement.

    When will I receive my ShebaMiles card?

    Your ShebaMiles membership card will be sent to your address once you achieve Gold and the next higher Tier levels.

    You can use your membership number or temporary card until you receive your permanent card. You can also log in to your ShebaMiles account online to download your digital card for all Tier levels and use it to receive services according to your Tier status.

    Please make sure that you have provided a standard physical mailing address so that you can receive your card within four weeks.

    Change/Reset password

    How can I reset my forgotten Password?

    Please click here.

    How can I change my Password?

    To change your Password, please click log in to access your account online and click here

    Password for Accessing Membership Profile

    How can I reset my forgotten Password?

    Please click here

    Why do I need a Password?

    A Password is required in order to allow access your ShebaMiles membership account via our website. By accessing your account online, you can update your personal information; such as your mailing address, email address, phone numbers, fax numbers, claim your missing flights, view your registered miles, track your card, and so much more.

    How can I obtain a Password if I just became a member?

    You shall have your unique, personal and valid email address in your ShebaMiles profile to generate your password. If you do not have an email address or if you are not using the email address found in your profile anymore, please send us the scanned copy of your current passport with your email address to ShebaMiles@ethiopianairlines.com.

    To retrieve your password on your already existing email address in your profile, please click here. Your password will be sent to this email address.

    How can I change my Password?

    To change your Password, please click log in to access your account online and click here

    Request Missing Mile

    I'm a member of one of the Star Alliance member Airlines. How can I claim my missing flights operated by Ethiopian Airlines?

    If you are a member of Star Alliance member Airline Frequent Flyer Program and in order to receive credit for missing flights, you will need to send a copy of your ticket receipt and original boarding passes to your Loyalty program service center. For such situations, it is always advisable to retain your original boarding passes and a copy of the tickets until the miles appear in your account statement.

    How can I claim my missing flights on Partner Airlines?

    You can request missing mile here for flights completed with Star Alliance member airlines and Malawian Airlines. For your missing flights on ASKY, please forward the scanned copy of your tickets and boarding passes to shebamiles@ethiopianairlines.com.

    How can I claim my missing miles on Ethiopian Airlines?

    You can request missing mile credit online using your membership number as log-in ID and password. For flights completed with Ethiopian, please follow this  link and fill out the necessary self-explanatory requests:

    Name Correction

    How do I correct my name on my ShebaMiles profile and card?

    1. If your name error is due to spelling or name order like swapping of first name and surname, please send us the scanned copy of your valid passport at ShebaMiles@ethiopianairlines.com by indicating your ShebaMiles membership number. Please try to use the email address in your ShebaMiles profile as much as possible.
    2. For last name/surname changes and full name changes due to marriage or legal authorizations:
      1. The name change request should be accompanied by copy of the relevant original document authorizing the change /court order or marriage certificate or other decision if any.  It should not be accompanied by the evidence of the change (passport) only.
      2. The request should be accompanied by relevant documents copy i.e. ShebaMiles membership card, your previous and new valid passport or your previous and current government Id if you do not have a passport.
      3. English translation of non-English documents.
      4. Ethiopian Airlines may require the member to take such steps to verify the genuineness of the name change request through different means if Ethiopian Airlines has any suspicion.

    Membership Benefits

    What benefits do I get from the ShebaMiles Tier levels?

    For more information on membership benefits for each status, please click here

    Are the membership benefits valid only on Ethiopian flights?

    No. When you travel on any Star Alliance partner carrier, you may enjoy from the below benefits with your Blue, Silver, Gold and Platinum membership status.

    Silver Tier level in ShebaMiles is equivalent to Star Alliance Silver status. Platinum and Gold Tier level in ShebaMiles is equivalent to Star Alliance Gold.

    Star Alliance Silver Benefits

    1. Priority Reservations Waitlisting - when there aren't any seats left on your preferred flight, gives you priority should a seat become available. (Not permitted for Star Alliance Award tickets.)
    2. Priority Airport Standby - gives you top priority when standing by for a flight at the airport.

     

    Star Alliance Gold Benefits

    1. Priority Reservations Waitlisting - when there aren't any seats left on your preferred flight, gives you priority should a seat become available. (Not permitted for Star Alliance Award tickets.)
    2. Priority Airport Standby - gives you top priority when standing-by a flight at the airport. (Not permitted for Star Alliance Award ticket travels.)
    3. Priority Airport Check-in - allows you to check-in at the Business and/or First Class counter.
    4. Priority Baggage Handling - like you, your bags get priority treatment and are among the first to be unloaded.
    5. Extra Baggage Allowance - an additional 20kg or one additional piece of luggage (on transatlantic flights) which means you can check in three bags instead of two.
    6. Priority Boarding - enjoy the freedom of boarding at your convenience along with First and Business Class passengers.
    7. Airport Lounge Access - Star Alliance Gold card holders and one guest, have access to any lounge around the world that is identified with a Star Alliance Gold lounge sign when departing on a Star Alliance flight, no matter which class of service they travel in.

    Just look for the 'Star Alliance Gold' sign outside the lounge and present the ticket for your same-day Star Alliance flight, your boarding pass and your Frequent Flyer Program card featuring the Star Alliance Gold logo. Guests must enter the lounges with an eligible Star Alliance Gold member and must depart on a Star Alliance member airline, but may travel on a different flight.

    Please refer to the benefits offered in detail here.

    Membership Levels and Validity

    What is the validity of each membership status?

    Blue membership has an effective date that represents the qualification month and year and has no end date. Silver & Gold memberships have at least 12 months of validity when a member has qualified for the membership not involving Retroactive Mile registration. Platinum membership has at least 24 months of validity when a member has qualified for the membership not involving Retroactive Mile registration. Retroactive Mile registration affects the qualification date, which may also affect the validity period.

    How many membership statuses does the ShebaMiles Program offer?

    There are four membership statuses in the ShebaMiles Program. These are Blue, Silver, Gold and Platinum membership statuses.

    How can I qualify for the membership statuses?

    For more information on membership status qualification, please click here

    Membership

    What is ShebaMiles?

    ShebaMiles is the Frequent Flyer Program of Ethiopian Airlines. ShebaMiles Program Members can earn miles through flying on Ethiopian Airlines, ASKY Airlines, Malawian Airlines and Star Alliance Partner airlines and using the services of Non-Airline Partners. Once enough miles are accumulated, they can be redeemed for Award Tickets and Class Upgrades on Ethiopian Airlines and its partners.

    To join the Program click here

    How do I learn about the general rules of the Program?

    Please read the Program Terms and Conditions here

    Membership Card

    I lost my card. Can I get a new one?

    Please log in and check the mailing address in your profile and as per the mailing address standard of your country of residence and if it is complete,You can click here to go to the log in page.

    Why don't I get a permanent membership card on time?

    There could be multiple reasons that you have not yet received your permanent membership card. The following could be the reasons:

    1. The physical mailing address you provided when registering to the program may not be correct. Please log-in and check your address.

    2. You have not yet qualified for a permanent ShebaMiles card. Click here for the requirement.

    When will I receive my ShebaMiles card?

    Your ShebaMiles membership card will be sent to your address once you achieve Gold and the next higher Tier levels.

    You can use your membership number or temporary card until you receive your permanent card. You can also log in to your ShebaMiles account online to download your digital card for all Tier levels and use it to receive services according to your Tier status.

    Please make sure that you have provided a standard physical mailing address so that you can receive your card within four weeks.

    Redeem Miles

    What is the requirement to upgrade my flight against miles?

    You can enjoy a higher class of service when you have paid for the immediate lower cabin eligible class on Ethiopian Airlines and Star Alliance Member Airlines and if the desired seats are available.

    How many days in advance do I need to make my award ticket reservation?

    Application for an Award Ticket is open from 365 days to 2 days before flight departure.

    Application confirmed more than 96 hours before scheduled flight departure should be ticketed before 72 hours before scheduled departure.  Applications confirmed within 96 hours should be ticketed within 24 hours of the scheduled departure.

    How can I request for an award ticket?

    You can log in and apply on-line through this link or contact the nearest Ethiopian Airlines Ticket office for assisted award redemption.

    Can I purchase Miles in order to issue an award ticket?

    You can purchase minimum of 1,000 miles and maximum of 20,000 miles to issue an award ticket in 12 consecutive months and if you are on Blue, Silver ,Gold  or Platinum membership Tier levels.

    Where do I go for upgrades?

    You can order Upgrade Award at Ethiopian Airlines ticket office for a higher cabin on advance reservation. Upgrade Award can also be completed at check-in and boarding process using a purchased ticket and confirmed boarding pass on the actual boarding date.

     

    However, for upgrade applications on Star Alliance member airlines is allowed only through the Ethiopian Airlines website.  Please log on to your membership account and click here to process your Star Alliance upgrade award.

    Information About Mile Balance and Expiry

    When do my miles expire?

    The miles earned are valid for 3 years as of the date they are credited to your account. The information regarding the expiring miles(if any) is indicated on your mileage statement which is sent to your email address as well as displayed online after logging in to your account using this link. 

    The validity of expiring miles will be extended for one more calendar year if you travel on full fare tickets, purchase miles or register eligible activities from services taken with our Non-Airline Partners during the year when your miles are due for expiry. Please note that activities such as award mile refunds and flights taken on ShebaMiles award tickets will not extend the validity of your expiring miles.

    Can I purchase Miles in order to issue an award ticket?

    You can purchase minimum of 1,000 miles and maximum of 20,000 miles to issue an award ticket in 12 consecutive months and if you are on Blue, Silver ,Gold  or Platinum membership Tier levels.

    One Way Round Trip Multi City
    Cabin and passenger selection
    Adult Adults
    1
    12+ Years

    Children Child
    0
    2-11 Years

    Infants Infant
    0
    0-1 Years

    Special Discounted Fare

    Discounted fare is available if you are a holder of one of the below documents as proof of residence in Ethiopia.

    1. ETHIOPIAN PASSPORT
    2. ETHIOPIAN RENEWED KEBELE ID
    3. ETHIOPIAN RESIDENT PERMIT
    4. ETHIOPIAN YELLOW ID

    You are also entitled for discounted fares if you fly your international sector with Ethiopian Airlines. Please confirm if you have the below document.

    1. ETHIOPIAN TICKET FOR INTERNATIONAL SECTOR

    It is mandatory that same ID card or proof of traveling international sector by Ethiopian should be presented upon ticketing if payment is made at city/airport offices and at check-in to the airline on demand. Failure to present the required document may result in removal of passenger from the flight list of that particular flight and refund of ticket after penalty deductions.

    By clicking 'Continue Booking', you agree and confirm that the above testimony is true and will provide the required document for departure upon check-in.

    Take the train to your flight

    Do you want to include train segment in your booking?


         

    Ethiopian, in cooperation with Deutsche Bahn, offers its passengers the opportunity to travel with Deutsche Bahn from almost all DB stations in Germany to Frankfurt Airport.

    Important information

    • For rail & fly ticket, rail segment service to/from Frankfurt from any Deutsche Bahn service in Germany, surcharge will be automatically added to your booking.
    • Train segment will be included in your itinerary
    • Due to technical reasons the journey times stated in your booking are fictitious. Please go to www.bahn.de to check the times of train connections on the actual travel date.
    • DB Rail & Fly tickets are only valid in DB trains. Please note that Rail & Fly is not available for multiple stop bookings.
    • Rail & Fly must be booked with the booking done for flying; it cannot be added online once the booking is completed.
    • Passengers travelling in Business class on Ethiopian flight will be entitled to travel in the 1st class compartment of Deutsche Bahn. While Economy class passengers will travel in the 2nd class compartment.
    • In case of rebooking before the train ticket is collected, new pick up number will be generated. Passenger is expected to get the new pick up number from the airline handling agent.
    • In case of rebooking after the train ticket has been collected, the ticket needs to be changed at a DB Travel Center at the train station.
    • Seat reservations are free on ET flight. You can go to www.bahn.de for seat reservation on Deutsche Bahn (for a fee).

    How to get your Rail & Fly train tickets

    1. Pickup numbers

      After completing your online booking, you will receive a confirmation e-mail as well as a second e-mail from Ethiopian which is indicating one pickup number per direction, that is two pickup numbers per person for return journeys.

      Use these pickup numbers to collect your Rail & Fly train ticket from any DB long-distance ticket machine at your DB departure station. Please ensure that such a long-distance ticket machine can be found at your departure station.

      If you have not received an e-mail by Ethiopian Airlines with your pickup numbers, please contact any nearby Ethiopian office or e-mail us at onlinebooking@ethiopianairlines.com.

    2. Choose your train connections

      Due to technical reasons your itinerary is showing fictitious train numbers (starting with 9B), fictitious departure points (QYG) and fictitious times for the train segment. This data is not valid, please contact a DB Travel Center or go to www.bahn.de to check the times of train connections on the actual travel date. Ensure that you are arriving in time at the airport. Please note the check-in times of Ethiopian Airlines at the respective airport and choose a train connection so as to arrive at the check-in desk at least 2 hours before it closes.

      Please also consider that train delays might occur. It is solely the responsibility of the passenger to arrive at the airport in time for checking in.

      Ethiopian Airlines is not liable for any missed flights due to delayed trains.

    3. Collecting your train ticket

      You can pick up your Rail & Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only be available when you are returning to the airport.

      For further information you can contact our reservations department in Germany: +49 69 770 673-052.

    Electronic Travel Authorization (eTA) notification for passengers travelling to or transiting through Canada


    Click on the image below to read more: Canada entry rule change promotion
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    ShebaMiles
    • About ShebaMiles
    • Earning Miles
    • Spend Miles
    • Partners
    • Specials
    Quick Links
    • Join ShebaMiles
    • Manage your account
    • Program benefits
    • Missing mile claim
    • Card tracker
    Discover
    • Book a flight
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    • Services
    • Ethiopian Holidays
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